Rixos Premium Bodrum

“A remarkable vacation.”

It’s a remarkable vacation. The hotel amenities are perfect. The food, housekeeping services, kids club activities were all perfect. The guest relations team were very helpful and caring. Especially Pelin she was with us all the time and took a good care of us. We would definitely come back,... lisää

It’s a remarkable vacation. The hotel amenities are perfect. The food, housekeeping services, kids club activities were all perfect. The guest relations team were very helpful and caring. Especially Pelin she was with us all the time and took a good care of us. We would definitely come back, we wish when we get back the whole rooms are renovated, as we stayed this time in an old suite. Also the resort could benefit from from separation of male and female sections in the spa as its mixed now, we could not enjoy thr hammam and steam room. Over all every thing was perfect, the staff are the most welcoming we seen.

vähemmän

“Many thanks to Hamza and Ilayda”

The place is very good and the location is good the staff is very friendly and professional and the food is super delicious and rooms are very clean and my children enjoyed in the rixy club alot. We had so much fun and I highly recommend it thank you all for this nice vacation and hopping to see ... lisää

The place is very good and the location is good the staff is very friendly and professional and the food is super delicious and rooms are very clean and my children enjoyed in the rixy club alot. We had so much fun and I highly recommend it thank you all for this nice vacation and hopping to see you all again and spacial thanks to ilayda and hamza

vähemmän

“AMAAAAAZING”

The service is beyond excellent the staff is very friendly and they are looking for all the ways to make u happy, the food is very very delicious and the rooms are big and very comfy Also u have help 24-7 and i would like to thank hamza and ilayda for their greatest support. Also it is very very... lisää

The service is beyond excellent the staff is very friendly and they are looking for all the ways to make u happy, the food is very very delicious and the rooms are big and very comfy Also u have help 24-7 and i would like to thank hamza and ilayda for their greatest support. Also it is very very kids friendly kids are spending all their time at rixie club they dance play in the water park

vähemmän

“Very good but..”

So first the positive: we LOVED the hotel! Grounds, staff, food! Amazing! Very good communication before our arrival through mail. Unfortunately because of a medical emergency at home with my father we had to check out early. It has now been almost 8 weeks(!) and there has been zero communicatio... lisää

So first the positive: we LOVED the hotel! Grounds, staff, food! Amazing! Very good communication before our arrival through mail. Unfortunately because of a medical emergency at home with my father we had to check out early. It has now been almost 8 weeks(!) and there has been zero communication. My assurance wants a paper or proof that we left early on Tuesday 7th of May instead of Saturday 11th of May. I have emailed many times (to someone I already had contact with before our arrival), i have whatsapped, i sent DM’s, TUI has emailed many many times and I still have heard NOTHING. Not one message has been answered. We really wanted to come back to this hotel after our few days stay here. All we want is an email that said that my family left early on the 7th of May 2024. So we are very disappointed after a hotel stay that we actually really loved!

vähemmän