Pueblo Bonito Mazatlan Beach Resort - All Inclusive

“Best experience ever”

We have been going to that resort for over 20 years. I would not go anywhere else. The service the people the resort. It is all well worth it. Sofia and Patty at the front desk are amazing, as well as everyone from the doorman to the waiters on the beach, you couldn't ask for better service. Patty… lisää

We have been going to that resort for over 20 years. I would not go anywhere else. The service the people the resort. It is all well worth it. Sofia and Patty at the front desk are amazing, as well as everyone from the doorman to the waiters on the beach, you couldn't ask for better service. Patty has always given us the best service and made us feel comfortable and it's like coming home. We will go back next year.

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“LET THE BANDAS PLAY!”

This was my 1st time at Pueblo Bonito Mazatlan and I was not disappointed. The food was delicious and fresh, the rooms and the facilities were very clean, the service was amazing. The friendliness starting with the bell boys like Raul, the front desk staff, the waiters, the bar staff (Noe was THE B… lisää

This was my 1st time at Pueblo Bonito Mazatlan and I was not disappointed. The food was delicious and fresh, the rooms and the facilities were very clean, the service was amazing. The friendliness starting with the bell boys like Raul, the front desk staff, the waiters, the bar staff (Noe was THE BEST) and even the cleaning staff, made you feel like they've known you forever. The only negative feedback I have is that they don't allow the Bandas on the beach. Mazatlan is known for that and it's a tradition that should not be broken. I understand that its not everyone's cup of tea, but I feel that if you don't like that, you shouldn't go to Mazatlan. There are plenty of other places in Mexico that don't have that. That is one of the biggest things that makes Mazatlan unique. Other than that,I would definitely recommend the hotel and would go back.

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“Beautiful property. Amazing staff.”

The property is perfection. The view from every angle is gorgeous. You have a beautiful island right in front of you and the most wonderful fine sand easy to swim beach. The food was better than average. Never got to try the sushi, the schedule was confusing. Two pools were kept very clean with eas… lisää

The property is perfection. The view from every angle is gorgeous. You have a beautiful island right in front of you and the most wonderful fine sand easy to swim beach. The food was better than average. Never got to try the sushi, the schedule was confusing. Two pools were kept very clean with easy access to the beach. Wonderful Banda bands played on the beach at night to give a perfect atmosphere. Rooms were upgraded but our AC did not keep the room dry. We had to wash everything in our suitcase when we got home because it was all damp. Bathing suits could never dry. The staff was all wonderful. Very helpful. The bell boys, both Raul and Ceaser were very kind to us and chatted along with us while we waited for our rides. Raul help speak to our Uber driver since our translation app didn't work over the phone. Ceasar helped us find a new room when they gave us two fulls instead of one king. Turned out to be the best room in the place in my opinion! Ceasar was always there to great us with a smile too. Very sweet man! Loved the wait staff too. They were very fast and patient with our unique drink orders. Shout out to Noe and Ricardo! You guys are hard working and very friendly.

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“Great find on the beach!”

Delightful beachfront resort in the heart of the city! Just don’t get a room near the street, as you’ll definitely hear the traffic. We reserved an oceanfront king-bedroom which was heavenly EXCEPT for the fact that no oceanfront rooms actually come with the king beds that are advertised. We were r… lisää

Delightful beachfront resort in the heart of the city! Just don’t get a room near the street, as you’ll definitely hear the traffic. We reserved an oceanfront king-bedroom which was heavenly EXCEPT for the fact that no oceanfront rooms actually come with the king beds that are advertised. We were relegated to a full-sized bed! Terrible. They should at least be replaced with queen beds. Rooms and restaurants look newly renovated—gorgeous tiles and wood accents. Really well done! Very tasteful. We loved the ease of getting lounge chairs facing the ocean and enjoyed the fun pool activities led by Jazmin and Ricardo, especially Bingo and aqua fitness. Angelo’s (which rivals many nice restaurants from a big city) and Cilantro’s were terrific dinner options. We enjoyed Paloma’s for breakfast and the pool menu for lunch. We were disappointed with the food at Pescados. We took the city tour that included dinner at Club 46–beautiful, delicious restaurant! Tour was silly except for the brief stop to watch a cliff diver. Otherwise it was an attempt to have guests buy jewelry and candy from local stores. We met fellow guests and loved the dinner (salad, tomato soup, seabass or steak) so we were glad we went nonetheless. The beach in front of the hotel is great for walks and dips in the ocean and the local music and energy is fun and welcoming. The gym on site is tiny, windowless, and stuffy and the one exercise bike was broken all week despite our requests for repair. If the sister resort, Emerald Bay, was a bit closer we would have used their gym more often, as it’s huge and full of decent equipment and windows. We especially appreciated Patty at the front desk (she assigned us a beautiful room!), Cesar the bellman (so helpful and kind), Ramon and Juan as our pool waiters, Luis at Cilantro’s (friendly and attentive) and Alejandro (best smile!) and Alberto at Angelo’s. I had a lovely massage with Yolanda at the sister resort, where the Armonia Spa is truly special. However, my beach massage with Sandra was truly heavenly—600 pesos or $35 dollars plus a tip-can’t beat that! Housekeeper Dora also did a fabulous job!

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