**Each room must have the name of the corresponding Holder, no blockades in the name of the same owner.
Advisable one locator per room. If several rooms have been reserved on the same locator, in the case that modification and / or cancellation is requested on any of them, the conditions and / or advantages received with certain advance will be lost, re-pricing the reservation at the current price.
Lemmikkieläimet kielletty Tuloaika alkaa kello 15.00 Lähtöaika on kello 11.00
Hyvä tietää ennen lähtöä Joissain tiloissa saattaa olla liikuntarajoitteita. Lisätietoja saa ottamalla yhteyttä hotelliin tilausvahvistuksessa annettujen yhteystietojen avulla. Maksut Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Langaton internetyhteys huoneessa: 190 MXN per päivä (hinnat saattavat vaihdella) Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka vaihtelee majoitusliikekohtaisesti. Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen varalta. Erityisvaatimusten toteutuminen riippuu saatavuudesta sisäänkirjautumishetkellä, ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata. Kuntosali, poreamme ja sauna ovat ainoastaan yli 18-vuotiaiden asiakkaiden käytössä. Meksikon hallituksen asetuksista johtuen Riu-hotellit ja -lomakeskukset eivät enää vaihda Yhdysvaltain dollareita Meksikon pesoiksi Meksikossa sijaitsevissa majoitusliikkeissään.
Kaikissa 716 huoneessa on ilmastointi ja niiden varusteluun kuuluu jääkaappi sekä taulutelevisio. Mukavuuksiin kuuluu satelliittikanavat sekä maksullinen langaton internetyhteys. Huoneissa on yksityinen kylpyhuone, ja niiden varusteluun kuuluu suihku-/ammeyhdistelmä, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Varusteluun kuuluu puhelin, tallelokero (johon mahtuu kannettava tietokone) ja minibaari.
Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä. Langaton internetyhteys huoneessa: 190 MXN per päivä (hinnat saattavat vaihdella) Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Joissain tiloissa saattaa olla liikuntarajoitteita. Lisätietoja saa ottamalla yhteyttä hotelliin tilausvahvistuksessa annettujen yhteystietojen avulla.
Erittäin hyvä
Perustuu 4798 asiakaspalautteet
Sijainti
Hiljaisuus huoneessa
Huoneet
Palvelu
Hinta - Laatu
Siivous
Tämä majoitus erottuu edukseen tilavien ja viihtyisien huoneidensa ansiosta
Näytetään 4 merkittävää mielipidettä Tripadvisor-mielipiteiden kokonaismäärästä, joka on 4798
M
michelleW6639RO
07/01/2025
“Loved It once again!!!”
We love the Emerald Bay. We always have a good vacation there. No stress…staff are always nice and very helpful. Are there fancier more beautiful hotels perhaps but this one will not disappoint you. Be true to yourself. You get what you pay for. If you want perfection and very fancy this hotel is n… lisää
We love the Emerald Bay. We always have a good vacation there. No stress…staff are always nice and very helpful. Are there fancier more beautiful hotels perhaps but this one will not disappoint you. Be true to yourself. You get what you pay for. If you want perfection and very fancy this hotel is not for you. If you want a nice hotel, some good food and a beach with a cold drink you got it.
vähemmän
C
Cheryl B
07/01/2025
“Loved everything until checkout.”
The location was beautiful and the staff so very friendly. Had a great time except we couldn't get a reservation to any of the other restaurant's. but then checkout, Check out is 11, our plane didn't take off until 3. We asked if we could sit by the pool until our uber got there at 1, we were told … lisää
The location was beautiful and the staff so very friendly. Had a great time except we couldn't get a reservation to any of the other restaurant's. but then checkout, Check out is 11, our plane didn't take off until 3. We asked if we could sit by the pool until our uber got there at 1, we were told no. We could not sit anywhere except the lobby. After all the money we spent, we were not happy and a good chance we won't go back to a Riu hotel.
vähemmän
S
Steven2paws
05/01/2025
“Exceptional experience!”
We had one of the ocean view tower suites. Amazing room, amazing views, and exceptional value. The balcony hot tub at sunset. 😍
D
Drum2011
St. Albert, Kanada
07/01/2025
“Good family trip”
Ten of us spent a week at the Riu over the New Year's holiday. This was our fifth family trip to the resort so we knew what to expect. We had 3 suites in the new wing, each with 2 bedrooms and 2 bathrooms which was great for everyone. The primary attraction of the resort for us is the beach. We ca… lisää
Ten of us spent a week at the Riu over the New Year's holiday. This was our fifth family trip to the resort so we knew what to expect. We had 3 suites in the new wing, each with 2 bedrooms and 2 bathrooms which was great for everyone. The primary attraction of the resort for us is the beach. We can't say enough good things about it: the water is warm, the waves are excellent for body surfing, yet its gentle enough for small children. There was always an abundance of loungers available and the early morning lounge reserver crews were minimal. While walking the beach, we fortunate to witness a turtle hatching. This is the second time we have seen this and it is an incredible site to see. The resort is very clean, staff were always seen cleaning throughout the hotel and the grounds. Staff in the main dining room were exceptional, always around clearing tables, getting drinks, restocking food items, etc. Unfortunately, the same cannot be said about the staff in the dining room in the new wing. There was sufficient number of staff in attendance. With the odd exception, they just didn't seem to care and preferred to gather in small groups and chat, rather than attend to their guests. The New Year's Gala in the main dining room was outstanding. There was a huge variety of food including lobster tails, steak and beef wellington. Staff worked overtime to ensure we were well served. Our only complaint relates to the food, We just thought that, with the exception of breakfast, overall food quality had gone downhill, particularly at dinner. Desserts were just okay, nothing spectacular there. A group of us went fishing on a trip arranged on the beach with Eduardo. We were fortunate to book the Black Marlin whose Captain and crew worked their buns off to see we had a good time. We saw whales and 100's of porpoises and caught both mahimahi anfd yellowfin tuna. We did have some surprises with the arrangements, however, when we were dinged a five percent (5%) surcharge for using mastercard for final payment when we were told that there was no diiference in payment between cash or credit. That cost us $29 US. Also, when we were done fishing and were ready to return to the hotel, we were told it would cost $30 US when we had been told travel back and forth was included as part of the original cost. Ultimately, after some argument, the arrangement was honoured but we were left with a bad impression. A subsequent meeting with Eduardo did little to change our impression. The same trip can be booked on line which I will do next time.
vähemmän
Näytettyjä arvosteluja ei ole vahvistettu. Viajes El Corte Inglés, S.A. ei takaa, että ne vastaavat palvelun todellisia käyttäjiä, eikä se ole vastuussa niiden sisällöstä. Enemmän tietoa