Hotel Riu Emerald Bay - All Inclusive

“Perfect spot for a family vacation”

Great getaway for a family vacation, lots to do for the whole family. The staff are so kind and helpful. Shoutout to Sergi for always taking care of us in the buffet. We will be back!

“Good stay.”

My stay fell short of expectations for a five star hotel. I experienced discomfort from the bedding, resulting in neck and shoulder pain each morning. The dining options were unremarkable, not meeting the standards expected of a five star establishment. Service was inadequate, with staff appeari… lisää

My stay fell short of expectations for a five star hotel. I experienced discomfort from the bedding, resulting in neck and shoulder pain each morning. The dining options were unremarkable, not meeting the standards expected of a five star establishment. Service was inadequate, with staff appearing overwhelmed, leading to missed orders and inadequate table maintenance. Furthermore, the pool areas lacked consistent daily maintenance, resulting in unsanitary conditions. However, the hotel's prime location and stunning views were commendable.

vähemmän

“***Not smoking free resort, designated smoking spots are right by the door.”

The hotel is amazing, the staff were incredible. This place is so beautiful and I had a amazing experience. It was a place I would like to go back to. However the smoking was a issue that really put a damper on my vacation. They have designated places for smoking but they are right by the door. The… lisää

The hotel is amazing, the staff were incredible. This place is so beautiful and I had a amazing experience. It was a place I would like to go back to. However the smoking was a issue that really put a damper on my vacation. They have designated places for smoking but they are right by the door. They should be far away from people, not where you can walk right past. Also there were people smoking often right in the beach by the chairs as well. That to me was disappointing. Please change the places where people can smoke because it's such a beautiful place. I want to smell fresh air not smoke.

vähemmän

“Rio Emerald is a fantastic option if cleanliness and friendly staff are your top priorities. However, if you’re looking”

Review of Rio Emerald Resort I recently stayed at Rio Emerald and had a mixed experience. Positives: • Immaculate Cleanliness: The hotel excels in cleanliness. Rooms are cleaned daily, and the staff are constantly mopping floors, pathways, and maintaining the pool area. Even the beach is spotles… lisää

Review of Rio Emerald Resort I recently stayed at Rio Emerald and had a mixed experience. Positives: • Immaculate Cleanliness: The hotel excels in cleanliness. Rooms are cleaned daily, and the staff are constantly mopping floors, pathways, and maintaining the pool area. Even the beach is spotless, with clean sand and well-maintained seating pads. • Friendly Staff: The staff are welcoming and accommodating. • Comfortable Amenities: The pools are warm and clean, and the kids’ pool is especially enjoyable for little ones. Negatives: • Limited Space: The resort is smaller compared to others, with limited areas to explore or walk around. • Lackluster Entertainment: Both kids’ and adults’ entertainment are minimal and lack effort. Kids’ activities last only 30 minutes, and there’s no engaging vibe throughout the day. • Repetitive Food Options: While the food is tasty, it becomes monotonous as the menu doesn’t vary or follow any themes. • Limited Kids’ Facilities: The indoor playground and kids’ club are restricted to children aged 4 and above, making it unsuitable for younger kids. • Inconvenient Gym Location: The gym is far from the main resort, which isn’t very user-friendly. Overall: Rio Emerald is a fantastic option if cleanliness and friendly staff are your top priorities. However, if you’re looking for a vibrant resort with varied entertainment and dining options, it might not meet your expectations.

vähemmän