The Grand Mayan At Vidanta Los Cabos

“Overall Good time at Grand Mayan Vidanta Cabo”

Vidanta’s small Cabo San Jose resort has some special qualities. The size, beautiful beach, location to the small town with great restaurants and the quality of some special staff members. We spent a delightful two weeks here in Cabo San Jose eating our way through some great in local restaurants… lisää

Vidanta’s small Cabo San Jose resort has some special qualities. The size, beautiful beach, location to the small town with great restaurants and the quality of some special staff members. We spent a delightful two weeks here in Cabo San Jose eating our way through some great in local restaurants, played some good golf at the Vidanta’s nine hole course, managed very well by Saul Buguerio Zepeda. Raul Cardozo part of the start staff handled our bags each morning with care and a smile. The hotel has only one hundred or so rooms and has nice special areas for Vidanta Platinum members, including some special rooms and the Beach Reserve Club and Restaurant area. Unfortunately, my wife and I who spend over 70 nights each year in Vidanta Hotels, were subjected to an overzealous salesman, Reuben, who somehow commandeered our room assignment and used it to get us to go on a visit to a new property. You would think being a good customers and spending that many nights- we would not be subjected to the bait n switch, “your in a terrible room but I can get you a better room if you visit our latest new property “. It did not stop us from meeting some other wonderful and professional Vidanta staff- Ana Lopez and Xochitl Hernandez in the Café excellent representative of the organization. Lucino Lopo a fine pool waiter, Juanita Bocanegra Gonzalez an expressive helper. The hotel has a fabulous concierge Miseal Echegallen who helped with many item’s before and during our stay. You will be very happy customers if you interact with these fine representatives of the Vidanta Cabo Resort

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“Fun in the Sun”

The Activities crew were FANTASTIC. Attended the Mixology and it was so much fun. Upbeat music, crowd participation and Hermes, Andy, Diana and Angelo the mixologist were great. Not only did we get to witness the mixing of specialty drinks, we got to taste also.

“Never again...from a member”

We've been owners since 1999 and after a bad experience at Vidanta Riviera Maya last year, the Cabo property was going to be the deciding factor on renewing or not. That decision was made as soon as we stepped on property. Pros: Gorgeous resort and very compact. Being just a Grand Mayan meant fewe… lisää

We've been owners since 1999 and after a bad experience at Vidanta Riviera Maya last year, the Cabo property was going to be the deciding factor on renewing or not. That decision was made as soon as we stepped on property. Pros: Gorgeous resort and very compact. Being just a Grand Mayan meant fewer parties, kids, and noise. Line staff were incredibly nice and helpful. Food was top notch. Pool and restaurants weren't full, maybe 25% at best. Now for the bad: We upgraded to stay here and were told that we could request a view room and would probably get one based on occupancy and our 25 years of membership. We arrived early, said we'd wait for a view room and got a cold state and keys to a basement room. There was no effort to even look at availability. Then the hard sales press started. At no time during our stay was the pool full, and restaurants were closed on alternate days due to low occupancy. We were the only people in a few places. So the story of no availability was utter BS. Our room was nice enough, if you don't mind looking at dirt and shrubs from your subterranean deck, with no sunshine. Our first night we discovered that hot water was just an idea, but not a realistic one. One cold shower and non-working hair dryer led to calls for service. They promptly came the next day and cleaned the unused plunge pool. (I don't get it) We never did get hot water or a working hair dryer. Everywhere we went in the community, we removed our wrist bands, and every friendly person (nice customer in the wine aisle at Comer) turned out to be a salesperson looking to get us to check out the Vidanta property. Sleazy operation. Food and drinks are way overpriced and happy hour drinks were pretty much just pretty water. 3 double (24oz) pina coladas in the hot sun should make you feel something other than just full. We have stayed at Vidanta resorts outside of our membership and always got better rooms and treatment. Once you buy in, that all goes away since they already got you.

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