Thompson Zihuatanejo

“Stay Review”

We have visited multiple Thompson Hotels, but so far this is the only one that has a beach and a very enjoyable one, but what really makes this place memorable is people that always greeted us with a big smile like Eriberto who took care of us from the moment we first got to the beach/pool area a... lisää

We have visited multiple Thompson Hotels, but so far this is the only one that has a beach and a very enjoyable one, but what really makes this place memorable is people that always greeted us with a big smile like Eriberto who took care of us from the moment we first got to the beach/pool area all the way to remembering every detail and preference of ours, and doing more than he is required or expected to do, until the very last moment in the property, let’s say he was simply exceptional. Francisco also took great care of us during our time at the beach/pool area and of making sure we got everything we needed. As for our time at breakfast Hiliberto made us feel like we were at home by providing us a great service, accommodating all of our changes, and desires. Stephanie was very gentle and kind by always checking on us and making sure we were being taken care off by her team and checking if we needed anything else and if so getting it to us promptly . Sara was also present during our time at breakfast and made sure to help in any way she could to make sure we were having a great breakfast.

vähemmän

“Returning Guest”

This is my 4th visit to this property as it is truly an escape from the hustle and bustle of life. From the moment you arrive you feel welcomed. Bruno is always a pleasure to work with, ensuring you are comfortable with your room. The two restaurants on the property have a good variety of optio... lisää

This is my 4th visit to this property as it is truly an escape from the hustle and bustle of life. From the moment you arrive you feel welcomed. Bruno is always a pleasure to work with, ensuring you are comfortable with your room. The two restaurants on the property have a good variety of options for breakfast, lunch and dinner. Definitely partake in Humo and Taco Night - kudos to the chef for these delicious options. Ultimately though, the beach staff - Francisco, Heriberto and Juan to name a few are an absolute DELIGHT to interact with. They check in with their guests to ensure they have everything they need and often make suggestions on their favorite food and beverages. Their service makes for a very relaxing vacation! As far as the spa goes - Isabel is AMAZING! Will certainly visit again!

vähemmän

“Excellent stay on the beach!”

Staff: the staff here really brings this hotel to the next level. Extra helpful and friendly. I forgot to write everyone’s names down but here’s a few that helped me out during my stay! Hili, Stephanie, Hector, Victor, Deri Room 6 Swim up suite with indoor/outdoor shower. Lovely large room wi... lisää

Staff: the staff here really brings this hotel to the next level. Extra helpful and friendly. I forgot to write everyone’s names down but here’s a few that helped me out during my stay! Hili, Stephanie, Hector, Victor, Deri Room 6 Swim up suite with indoor/outdoor shower. Lovely large room with king size bed, high ceilings. AC works great! Nice seating area with sofa, coffee table, desk with chair. Terrace with sofa, small table and 2 chairs overlooking the swimup pool and ocean. Loved sitting out there to read in the afternoons. You can hear the waves crashing onto the beach, so relaxing. Is the water in the hotel filtered? No! DO NOT drink the faucet water - don’t brush your teeth with it either. Ice used in the hotel is made from filtered water. Hoa Restaurant: Some indoor seating but mostly outdoor. Full bar, billiard table inside. Outdoor patio has lots of fun seating, hanging egg swings, table/chairs, and full bar. Beach has tons of palapas with lounge chairs on the beach. The Thompson has a lifeguard on site at the beach during the day. Nice plus if you have children who like to swim in the ocean or adults too. The beach is open to the public; however, the Thompson has an area that’s separated from the public beach where they have their loungers and palapas. The food/drink service is excellent in the beach area. They have flags you can raise on the palapas to indicate you want service. Occasionally, venders selling things will walk by on the beach, unless you call them up to your lounge chair they leave you alone. They aren’t pushy from what I experienced. Adult pool doesn’t have any lounge chairs, only two sofas and a few chairs. Adult pool has infinity edge overlooking the ocean but slightly blocked by palapas on the beach. It’s located next to the Hoa bar. Family Pool with swim up bar, on the small side, lounge chairs and umbrellas around the pool. Cool water feature pours water into the pool from high up… waterfall like. Area on other side of bar underneath a large palapa has fun seating for eating/drinking. Ceniza Restaurant is there too. Gym/Fitness Center: I didn’t get the chance to pop in there. While walking by I could see some treadmills.. Tennis Courts: 2 tennis courts/pickleball courts - very well maintained. Spa: I didn’t use the spa on my short trip but was surprised at how reasonable the pricing was. Definitely something I will do on my next trip here. There’s a lagoon in between some of the buildings. Landscaping is really something special here. My only suggestions would be to add a ceiling fan in the bathroom vanity area would help cool it down during the hotter times of day. I highly recommend the Thompson Zihuatanejo. Excellent service, ocean front location that’s perfect for families, couples, and solo travelers.

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“Beautiful property and an amazing staff”

I've been coming to this resort for 10 years now. I love everything about it, but what really keeps me coming back is the staff. They are all so friendly and kind, they truly make you feel welcome and treat their guests like family. To name a few people: Francisco, Juan and Heriberto are the beac... lisää

I've been coming to this resort for 10 years now. I love everything about it, but what really keeps me coming back is the staff. They are all so friendly and kind, they truly make you feel welcome and treat their guests like family. To name a few people: Francisco, Juan and Heriberto are the beach servers. They are always so extremely attentive and happy to please, and always-always with a smile. All of servers and bartenders at the 2 restaurants on site (there are just too many people to name) are all so accommodating and are a pure delight. Again, so happy to please your every need. The front desk people are wonderful and always so on top of everything. I don't want to forget to mention the property, as it is just beautiful. It is the only resort in Zihuatanejo that sits on the beach - Playa La Ropa. Nothing better than falling asleep to the sound of the ocean. I look forward to my next vacation at the Thompson Zihuatanejo, as it is truly "home away from home".

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