Dreams Huatulco Resort & Spa All Inclusive

“Dreams Huatulco was a wonderful experience!”

This was our first experience at Dreams Resorts and we came back with all kind of wonderful memories! Place is gorgeous, beach is absolutely beautiful, and staff/service is amazing. We want to thank Neftali, form the entertainment staff, for helping us with our grandbaby. Also want to mention Fern… lisää

This was our first experience at Dreams Resorts and we came back with all kind of wonderful memories! Place is gorgeous, beach is absolutely beautiful, and staff/service is amazing. We want to thank Neftali, form the entertainment staff, for helping us with our grandbaby. Also want to mention Fernando, concierge at the Preferred Club, for striving to please our whole family with every single thing that we requested! He was so friendly, professional, kind, and "problem" solver! On top of that, Luis Pablo and Chef Pascual, at the preferred club lounge made us feel like royalty with the special treatment they gave us: delicious seafood meal, wine, and wonderful friendly service!

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“Best service”

Excellent servers, they did beyond what I expected. Felipe & Fausto best servers 👌 We went to oceana and also the food was excellent the best from the trip, I really enjoyed the attention I received from the servers. They went to look for the dessert I wanted just because I was craving it.the serve… lisää

Excellent servers, they did beyond what I expected. Felipe & Fausto best servers 👌 We went to oceana and also the food was excellent the best from the trip, I really enjoyed the attention I received from the servers. They went to look for the dessert I wanted just because I was craving it.the servers kept refilling our drinks, I didn’t have to ask for a refill.

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“Confirm what your "additional" excursions entail. Not a complaint against Dreams though.”

I went with a large group of people in order to celebrate a milestone birthday. There were over 35 of us. While there we booked various excursions but there seemed to be lots of bait and switch going on. As an example we were shown a photo of a very beautiful boat for the booze cruise that had its … lisää

I went with a large group of people in order to celebrate a milestone birthday. There were over 35 of us. While there we booked various excursions but there seemed to be lots of bait and switch going on. As an example we were shown a photo of a very beautiful boat for the booze cruise that had its own waterslide. Upon arrival at the marina we were told that the boat in the photo wasn't available and even joked that the cartel bombed it. Some of us were really looking forward to using the waterslide. As for the rest of the booze cruise it was good. We also booked a party bus to take us back to the resort from an off property restaurant. We were promised a 90 minute ride around the town with plenty of refreshments only to discover they had run out of refreshments within 20 minutes of boarding the double decker bus. They promised to get more refreshments but then after only a few minutes upon picking up the refreshments they dropped us off at the resort. The whole time on the bus wasn't even 45 minutes when we were supposed to be taken around for twice as long. The excursions are obviously not Dreams Resort's responsibility but perhaps they should make sure that the various representatives working on their property do so in an honorable and trustworthy manner. Next time I book at an all inclusive resort and decide to partake in extra excursions I will be ask more direct questions and I will request confirmations as well.

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