Meliá Cayo Santa María

“Another amazing trip”

Just returned from my 23rd trip to this resort and the countdown till the next trip is already on. One of the main reasons that I return to this resort is due to the exceptional service that is always provided by everyone at this resort. From the reception team, the waiters, the cooks, the entert... lisää

Just returned from my 23rd trip to this resort and the countdown till the next trip is already on. One of the main reasons that I return to this resort is due to the exceptional service that is always provided by everyone at this resort. From the reception team, the waiters, the cooks, the entertainment team and everyone else at this resort you will not get better service anywhere else. The resort is about 40 minutes away from the mainland and about an hour and a half from the airport but the trip there is very much worth it. When you arrive you will be surrounded by the most beautiful beach and even after 23 trips I still get amazed with how beautiful it is.  The beach has 2 beach bars that are fully stocked with plenty of choices and the staff there will make sure that you have a drink in your hand at all times. On certain days lunch is available at both beach bars and the food is absolutely amazing and you get to enjoy it with a beautiful beach view. There are plenty of spots on the beach and lots of activities happening for both kids and adults. Did I mention that the beach is beautiful.  The bartenders at all the bars always make sure that the guests have a drink in their hand and they are extremely attentive and friendly and it does not matter if it is your first trip or your 20th trip they will treat you with kindness and big smiles on their faces. A special thank you to Norge, Juan Carlos, Yoandry, Nestor, Yosvany, Jose  to name a few for always making sure I have a cold drink in my hand. I tried my very first espresso martini on this trip and it was amazing.  The buffet had lots of options for breakfast, lunch and dinner. There was a lot of variety and something for everyone and I promise you will not go hungry. There were plenty of eggs for breakfast made to your liking as well as pancakes, fruits and veggies, bacon, cheese and lots of variety of bread. I miss breakfast time the most. Thank you to Frank and Daniel for always making my breakfast just the way that I like it. And thank you to Yamile and Ariel you make our meals much more enjoyable with your great service. The entertainment team lead by Arel does a great job at keeping the guests happy with plenty of activities at all times of the day. You can enjoy a game of volleyball or some dance lessons at the beach. If that is not your thing don’t worry you can also enjoy some rum tasting by the pool where you learn about the history of rum from the knowledgeable staff and learn about how cigars are made. If enjoying an evening show is your thing they have those too and the dancers put on a great show almost every evening. There is also plenty of activities for the kids with the amazing Juana and Nayibi from the mini club. They will keep your kids happy. My favorite part of the evening is after the show where you can enjoy some great music played by the amazing DJs. Both Alex and Adrian do a fantastic job at playing a variety of music to keep all guests happy and on their feet. You can expect a variety of salsa, bachata, reggaeton, cumbia and maybe an oldie or 2 but I am sure that you will hear many songs that you will enjoy.  Got a special request just ask and they will do their best to play your special song for you. Variety is key to keeping all guests happy and the DJs here know how to do that. Thank you Alex and Adrian for keeping me dancing. My feet still hurt. To Felipe, Darbel, Victor, Alex, Adrian, Juana, Nayibi, Arel and the rest of the team thank you for your hard work, your dedication to keeping all clients happy, the dance lessons, the laughs, the company and your friendships and for making each trip better and better and for always making us feel welcome at our second home. I can not stress enough that the employees at this resort is what keeps us coming back and I really hope that their hard work and dedication is appreciated by not only the management but as well as the guests.  See you soon my Melia family.

vähemmän

“The beach is fabulous and the staff is amazing”

From the moment I arrived, I was impressed by the staff's friendliness and attentiveness. Traveling solo, I was grateful for the warm welcome, especially arriving so late and being accompanied to my room and then to the 24-hour snack bar for a much-needed pizza. The beach is fabulous—one of the ... lisää

From the moment I arrived, I was impressed by the staff's friendliness and attentiveness. Traveling solo, I was grateful for the warm welcome, especially arriving so late and being accompanied to my room and then to the 24-hour snack bar for a much-needed pizza. The beach is fabulous—one of the best I've seen. The staff throughout the resort and on the beach made me feel welcome. I can’t name everyone but I‘d like to highlight a few. Alfredo, at the beach towel stand, was incredibly kind and helpful. He greeted every guest with a smile, introduced himself, and was always ready to assist. He even helped me with my salsa. His positive energy was infectious! The books and games you can borrow are also a nice touch. At the buffet, Daniel noticed my accent, and we chatted in French while he grilled and added a special touch to make me smile. Yamille and Ariel were always attentive and so nice to be around. While my room and others show their age and need some attention, (they need new room towels at a minimum) the beach towels were good, the bed was comfortable and i was provided with bottle water every day. I also enjoyed the entertainment. The resort is easily walkable, not overly big, mostly quiet, definitively friendly, and safe. Overall, my stay was fantastic thanks to the amazing staff and the beautiful beach. I look forward to returning in the future.

vähemmän