Rixos Premium Dubrovnik

“everything was fantastic”

everything was fantastic, the children were very happy in the pool, with the food and everything else. I hope that very soon we will visit your hotel again. everything was perfect, thanks to the hotel staff, they were all smiling. all the best to you .

“Wonderful resort”

I was greeted at reception by Karlo, a manager, not normally at reception. Wonderful experience. Warm and friendly and fast. He brought us to our room, and we received an upgrade. I had booked through Amex, but did not expect this type of upgrade. Anytime we saw Karlo he was smiling and asked if ev… lisää

I was greeted at reception by Karlo, a manager, not normally at reception. Wonderful experience. Warm and friendly and fast. He brought us to our room, and we received an upgrade. I had booked through Amex, but did not expect this type of upgrade. Anytime we saw Karlo he was smiling and asked if everything was great or if he could do anything. We also had experiences with front desk people Matija and Danica who were also very helpful. Enjoyed the pool area a couple of times. The breakfast buffet has everything that you could want and more. Had lunch on our departure day at the casual restaurant adjacent to the bar on the terrace. The food was great there as well. Housekeeping was prompt and our room had been made up every day by the time we were back from mornings in old town. Would certainly stay at other Rixos properties. Have stayed at other Accor brands and enjoyed those stays as well.

vähemmän

“Mixed feelings”

Great location, near the Old Town of Dubrovnik. Staff was very kind and helpful. A special thanks to receptionist Karlo (who has an impressive knowledge of the history of Dubrovnik), chief cook Revindran and his team, and all the friendly waiters and waitresses in the restaurant. Food was exception… lisää

Great location, near the Old Town of Dubrovnik. Staff was very kind and helpful. A special thanks to receptionist Karlo (who has an impressive knowledge of the history of Dubrovnik), chief cook Revindran and his team, and all the friendly waiters and waitresses in the restaurant. Food was exceptionnaly good, fresh and with much variation. On the downside, the accomodation is in need of a renovation. The floor tiles in our room were loose, the showers and toilets in the spa area were not of the level you would expect from a Premium 5 star hotel.

vähemmän

“A little get away”

We arrived at 2.30 pm greeted by porter and offered a welcome drink. Check-in was smooth and efficient then porter showed us to our room explaining all the hotel facilities and location. Room was modern and clean with a large balcony looking out over the beautiful coastline. Robes and slippers p… lisää

We arrived at 2.30 pm greeted by porter and offered a welcome drink. Check-in was smooth and efficient then porter showed us to our room explaining all the hotel facilities and location. Room was modern and clean with a large balcony looking out over the beautiful coastline. Robes and slippers provided with ample good quality toiletries etc. Breakfast was plentiful with a wide choice of items (including prosecco) and good quality. Only negative was the tea/coffee service which we found confusing and inconsistent - sometimes orders were taken, but often service was slow or non-existent. Gluten free area with bread and croissants. Cereal was available on request. We tried the poolbar, food and drink was expensive so we didn't use. This also applies to the main lobbybar and in our opinion this makes the atmosphere a bit sterile (although this was at end of season). Large heated indoor pool was lovely. Excellent spa facilities. Entrance to sea was by a ladder from lower decking.

vähemmän