Vedema, A Luxury Collection Resort, Santorini

“Beautiful hotel with superior service”

We stayed there in September 2024 — excellent hotel - the food was very good, the suite was superb and the service was brilliant! We took the Aegean Suite and jt was beautiful - in fact, the entire hotel was really good - as far as service is concerned, i have not seen better service in any other h… lisää

We stayed there in September 2024 — excellent hotel - the food was very good, the suite was superb and the service was brilliant! We took the Aegean Suite and jt was beautiful - in fact, the entire hotel was really good - as far as service is concerned, i have not seen better service in any other hotel in Europe for a very long time — all the staff - whether it was the concierge, the reception staff, the cleaners, the people at the restaurant — all of them — professional, cordial, attentive - very good. Thank you to all the people in the hotel - please keep up the brilliant work that you guys are doing!

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“A pleasant stay but improvements to make it luxury.”

We have just returned from a 10 day stay and overall it was quite a pleasant stay. Definitely not luxury though. We stayed in Suite Y1. Having stayed in some very beautiful hotels there are definitely improvements that could be made. Firstly, the room cleaning team need to sort things out. They com… lisää

We have just returned from a 10 day stay and overall it was quite a pleasant stay. Definitely not luxury though. We stayed in Suite Y1. Having stayed in some very beautiful hotels there are definitely improvements that could be made. Firstly, the room cleaning team need to sort things out. They come and clean your room and make the bed and you return to find it all clean and tidy. However, they take the dirty cups and glasses and don't replace them until another member of staff comes later in the day to replace them. Then someone else comes to replenish the coffee, tea, water etc. Another member of staff then later comes to bring a complimentary sweet or snack. We are the couple who has breakfast, goes to the pool and then later we return to our room after lunch to sit on the terrace or have a siesta but we were constantly interrupted with staff. One day I was on the terrace and my husband had gone to sleep. The cup and glass man came and had to leave everything on the table. Why can't the room be cleaned and serviced all at the same time? We also had a gate that led to the next door's terrace and on our first day the staff used our terrace to walk through to next door. We had to complain in the end as we never knew when someone was going to walk past our open doors and windows. It did, thankfully stop. There also was no information in the room giving trip suggestions or advice on the local area. Yes, there was a hotel TV info but this did not include any of this kind of information. There is very little entertainment within the hotel. We only encountered one lady performing during our 10 day stay and didn't even know she was going to be there! Where is the communication? I understand people go here for a peaceful holiday but a little light entertainment would go down well. There are 2 pools, only one with a bar. Why not have bars at both? The staff will come and ask you of you need anything but only when you can catch their eye. On the plus. The staff are very nice and helpful. In particular we would like to praise Lina and Michael working by the pool bar. They were amazing and so helpful. Also Michael at breakfast was so nice and friendly and always had time. The village square has 3 nice restaurants. Our favourite was Olio's and their staff were fantastic. Penelope, George, John and Panos. All incredible. Also the Reki bar next door. The taverna just down the hill from the hotel is great. Good value for money but gets busy at around 7.30 to 8. We loved a trip across the island that we booked in Fira. Great value at 200 Euros. If you want the sunset don't go to Oia. Way too crowded. Go to Franco's bar in Pyrgos, a short taxi ride from the hotel. It's a climb but thoroughly worth it and way better than the scrum in Oia.

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“Lovely chilled out stay”

It was a very good stay and we felt looked after. Breakfast was great as was lunch on the occasions we had it. The best Greek salad I had while on the Island - the dressing was fantastic with an added zing of lemon. Generally a very good chilled vibe and staff were great and took obvious pride in… lisää

It was a very good stay and we felt looked after. Breakfast was great as was lunch on the occasions we had it. The best Greek salad I had while on the Island - the dressing was fantastic with an added zing of lemon. Generally a very good chilled vibe and staff were great and took obvious pride in their work. Ivane who worked at the Alati bar made the best vodka martinis I’ve ever had - surprisingly complex yet subtle. A class act. Loved the fact there was a specific black face towel with “Makeup” stitched into it although unfortunately that disappeared after the first night. A small but great idea and stops you feeling bad about dirtying the white towels! My only concerns: Wine was very overpriced and sometimes the drains in the suite and by the pool smelt a little sulphurous. Noise in the mornings from around 8am near our suite which was a little annoying at times otherwise an extremely enjoyable relaxing stay. Still a great location with the option of staying local in pretty Megalochori away from the crowds or heading to the beach at Perissa or to Fira each 12mins drive away.

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