Castello Boutique Resort & Spa - Adults Only

“A FEW WORDS OF CAUTION”

Im sorry to say that I came home disappointed. Lots of plus points -excellent, friendly staff, very clean etc but I was very disappointed with the food, quality and selection were very poor for such an expensive holiday. Very limited choices of main courses and most were cheap cuts of meat prepare… lisää

Im sorry to say that I came home disappointed. Lots of plus points -excellent, friendly staff, very clean etc but I was very disappointed with the food, quality and selection were very poor for such an expensive holiday. Very limited choices of main courses and most were cheap cuts of meat prepared into local dishes. I have to say the turkey roll was disgusting - tasteless, full of gristle and bits of bones and no special diets meals for my wife who is intolerant to gluten. My other 'beef' is the superior swim up room which was very nice but the private sun lounging area and pool, dont see the sun after midday so definitely not worth the extra money. Another piece of advice, beware the mosquitos!! Obviously not the hotels fault but I have several very nasty infected bites !

vähemmän

“Very good”

Staff are 5 star . We had the breakfast option again amazing and so varied. Rooms and faculties are definitely not 5 star very basic . Rooms cleaned daily amazing but definitely not a 5 stars experience in terms of accommodation . Clean and basic premier inn standard which will never go unappreciat… lisää

Staff are 5 star . We had the breakfast option again amazing and so varied. Rooms and faculties are definitely not 5 star very basic . Rooms cleaned daily amazing but definitely not a 5 stars experience in terms of accommodation . Clean and basic premier inn standard which will never go unappreciated it’s clean and extremely comfortable

vähemmän

“Aiming to be 5 star but can only give it a 3 star”

The hotel looks impressive from first appearances. We were takes to the Castello suites across the road from the main hotel, it appeared to be unfinished in places. I was sharing with a friend, our toilet and separate shower had see through glass doors so no privacy at all. Air con was fantastic, … lisää

The hotel looks impressive from first appearances. We were takes to the Castello suites across the road from the main hotel, it appeared to be unfinished in places. I was sharing with a friend, our toilet and separate shower had see through glass doors so no privacy at all. Air con was fantastic, cleaners and staff fantastic. The food on the other hand was very poor, evening food was often cold, even rice and pasta, the variety was there but it left a lot to be desired. Staff were very busy and helpful. The pools at the hotel are very clean and there are plenty of comfy sunbeds around. All good points. Sissi itself is very pretty, lots of restaurants and bars things to see and do. The happy train and George are amazing, you can book reasonably priced trips at the hotel. Ultimately we had a good holiday, but as has been said before this has been labelled as 5 star but has a way to go to live up to 5 star rating. I’d only give it a 3 at the moment mainly due to the food. Others may have a different view, but I always try to be honest

vähemmän