Hacienda Hotel San Jose

“Beautiful stay in authentic hacienda from yesteryear.”

We used this little oasis for a base while touring the coffee region. The hotel manager, Antonio, was exceptionally helpful and pleasant. He spoke English very well, which was especially helpful to me since my high school Spanish was mucho rusty. The breakfast was lovely every morning in the o... lisää

We used this little oasis for a base while touring the coffee region. The hotel manager, Antonio, was exceptionally helpful and pleasant. He spoke English very well, which was especially helpful to me since my high school Spanish was mucho rusty. The breakfast was lovely every morning in the open sided dining area.. And we ate a few other meals there which were delicious. All of the staff were very attentive and accommodating. The grounds are lovely, with an interesting nature hike behind the property. The original furniture adds a unique ambiance, but the bathrooms were modern and attractive.

vähemmän

“Not proper experience in terms of cost/benefit”

For a boutique hotel, very pricey as this is, the service is terribly poor!! I was recently there 3 nights, for a wedding (on premise)… every morning at breakfast we had to wait for hours to get served; poor choices, and at the end we had to get 𝙗𝙮 with whatever they ended up bringing. For sure ... lisää

For a boutique hotel, very pricey as this is, the service is terribly poor!! I was recently there 3 nights, for a wedding (on premise)… every morning at breakfast we had to wait for hours to get served; poor choices, and at the end we had to get 𝙗𝙮 with whatever they ended up bringing. For sure not the experience of a breakfast of a high standard hotel. In my room, the cieling fan didnt work properly and all they said was: that’s how everyone else sleeps, too bad! Definitley not a recommended experience in terms of cost/benefit for a +$150/night… LOTS to work on service!! On the positive side, the promise is beautiful!

vähemmän