Grand Hotel Des Ètrangers

“Awesome experience!”

Exceptional hotel in a beautiful town!!! Fantastic facilities, great service, great food (we only had breakfast), great position and really enjoyed the rooftop bar too! Special mention - louiza who assisted us with all our questions regarding Ortigia and surrounds with great passion and knowledge... lisää

Exceptional hotel in a beautiful town!!! Fantastic facilities, great service, great food (we only had breakfast), great position and really enjoyed the rooftop bar too! Special mention - louiza who assisted us with all our questions regarding Ortigia and surrounds with great passion and knowledge and a huge smile! You can really tell when someone loves what they do! Hope to return one day.

vähemmän

“Best in Ortigia”

Classy as heck hotel. Everything including the rooms are extremely well appointed. Service is second to none. Luisa at reception was the kindest and most helpful member of hospitality I've met for a long time. Lots of excellent advice on where to go and wonderful information about this classic p... lisää

Classy as heck hotel. Everything including the rooms are extremely well appointed. Service is second to none. Luisa at reception was the kindest and most helpful member of hospitality I've met for a long time. Lots of excellent advice on where to go and wonderful information about this classic property. No spoilers but guys who enjoy cultural history and psychology should ask about it. Indeed, excellent service all round! Thank you!

vähemmän

“As per all the reviews - a bit mixed!”

I have now read a dozen of the prior reviews to see if our experience was unusual - clearly it was not! There is so much going for this hotel - but they definitely have some critical details still to work out. 10/10 for reception staff - so helpful, charming, nothing was too much trouble. Impress... lisää

I have now read a dozen of the prior reviews to see if our experience was unusual - clearly it was not! There is so much going for this hotel - but they definitely have some critical details still to work out. 10/10 for reception staff - so helpful, charming, nothing was too much trouble. Impressive. 10/10 for location - absolutely the perfect spot, especially with sea / bay facing views on the 3rd floor. Nowhere was more than 10 mins walk. 9/10 for the rooms too. Although the foam pillows were pretty shocking. But …. 5/10 for food. Never has a 5 star hotel been more in desperate need of a quality head chef. And surely they can’t be hard to find in Sicily!! We ate dinner upstairs on the 1st night - and out for lunch and dinner the remaining two days. They sure made it easy for every other restaurant to shine. And seriously, how many times and in how many ways can you mess up a breakfast omelette? It was literally a tragic comedy. And don’t get me started on their background music (BGM). We care about this touch - but I was ready to throw myself off the roof terrace if I had to listen to wailing ABBA covers on a loop one more time. This could be such an amazing hotel - but they have work to do.

vähemmän

“Mobility problems...be aware!”

If you have mobility problems, however small, be warned there are difficulties at this hotel. I need to use a walking stick at times and I found that the fact that there were no handrails at a flight of marble stairs most difficult. Alas ,no handrails in the lifts and for the shower and bath. Th... lisää

If you have mobility problems, however small, be warned there are difficulties at this hotel. I need to use a walking stick at times and I found that the fact that there were no handrails at a flight of marble stairs most difficult. Alas ,no handrails in the lifts and for the shower and bath. There were people with more problems than me who were very upset by this. The other factor which was so disappointing was the Restaurant. The menu was short, three items for each course!. and the dishes most unimaginative. This most certainly is way below standard for a Five Star hotel. Ortigia is a beautiful place and the location of this hotel so very good but what a disappointment this hotel was.

vähemmän