Nastro Azzurro Resort

“Nice Hotel, beautiful scenery.”

This is a TUI hotel, this is my second experience of a TUI hotel and like the last this is a beautiful hotel in a stunning location but built in the middle of nowhere. My experience, good and bad as follows:- The entertainment was ok, usually a solo singer or duet, we only sat in on one night... lisää

This is a TUI hotel, this is my second experience of a TUI hotel and like the last this is a beautiful hotel in a stunning location but built in the middle of nowhere. My experience, good and bad as follows:- The entertainment was ok, usually a solo singer or duet, we only sat in on one night, we had to sit in as it was raining outside, the singer was good but far too loud, we sat at the back of the reception/lounge area and could not hear each other talk, he even turned it up as the night progressed. The next night we had to get an early night because we were leaving early and could hear that nights entertainment in our room, far away from the stage even though our patio doors were closed. The hotel is built up into the hills, it’s not suitable for disabled travellers, wheelchairs or people with walking difficulties. The buffet is lacking, the same stuff every night, some nights there is a chef cooking meats or pasta dishes to go with the buffet, some nights you choose from a menu and order a starter and main course to go with the buffet, this is not explained and we missed out one night by turning down the menu not realising that the buffet was not boosted by the chef cooking at the end of the restaurant that day, don’t turn away the menu. Lunch is a help yourself buffet but the deserts and ice creams are served by waiters from behind a Perspex screen, not sure why that’s different from the evening meal where you can help yourself to the deserts and ice cream. You can take your drinks out of the restaurant and into the bar at the end of your meal but you cannot take your drink from the bar into the restaurant. All drinks are charged, even the water which is €3 a bottle. There is no free tap water available. Breakfast was lovely, plenty of choice and free drinks, the coffee was cold tho, they don’t supply hot milk for the coffee and the water is barely hot so coffee was a little disappointing. Food is only available at restaurant opening times, there’s nowhere to get a snack or an ice cream on a hot day outside the opening dining times. There is no shop in the hotel to buy any forgotten necessity and the local village is a 20 minute walk up some very steep roads, it’s a nice little village, worth the walk if you like a hike but we only found a tiny supermarket which was very friendly and a cafe and geletaria which were empty. The balconies on our floor were separated by a metal framework fence so there was no privacy from the next door residents. The hot tubs were not hot, we did take that up with reception staff who said they’d sort it but we went back later in the day and they were still cold, this was disappointing because it was too cold to swim in the freezing pool and we were hoping for a relaxing soak in the hot tub, although the water looked mildly grubby because they were in the garden area under trees so the water and surrounding area had earth and leaves all around and in it. Between April and October a tourist tax is charged at €4 per person per day, they request cash as seen on a note taped on to the reception counter but did accept card payment. There is no local beach to walk to. Bring plenty of antihistamine as the hotel is in the hills there’s a lot of mosquitoes, I was bitten more than I’ve ever been bitten before. The hotel is in a beautiful setting and the views were amazing. Our room had a double shower and there was plenty of hot water. The staff are all lovely and very approachable. The hotel offers a free shuttle bus to and from Sorrento town, free of charge, book it the day before you want to go to ensure a place on the bus. The trip we booked with TUI to Pompeii and Herculaneum was amazing, our guide was lovely, very knowledgeable and we felt it was worth every penny. The breakfast starts at 7am, they provide coffee and pastries from 6am in the reception area for travellers going home early or going on an early trip. Overall it was an enjoyable holiday but TUI hotels seem to be in the middle of nowhere, I do like to walk outside the hotels when on holiday, find a nice little bar, a different restaurant and poke around a few souvenir shops so I probably won’t use TUI again.

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“Disappointed”

Really disappointed with our stay. We have been here several times but this was the first since Covid. It could be beautiful once again but so much let’s it down. The rooms are in need of overhaul. We had mouldy bathroom and woke up to find ants in the bed. The room had not been cleaned properly.... lisää

Really disappointed with our stay. We have been here several times but this was the first since Covid. It could be beautiful once again but so much let’s it down. The rooms are in need of overhaul. We had mouldy bathroom and woke up to find ants in the bed. The room had not been cleaned properly. The beds by the pool are dangerous. Lots of ants and grubby furniture. Food luke warm and repetitive. Evening entertainment also repetitive. We will not be back!

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