Grand Jersey Hotel & Spa

“Afternoon tea at Grand Jersey”

We went for an afternoon tea at Grand Jersey and Yohan made our experience memorable. He took really good care of us and with a smile. He was friend and for me, I would definitely go back if all employees are like him. He is an asset there. In terms of Grand Jersey, the menu is awesome and the Che… lisää

We went for an afternoon tea at Grand Jersey and Yohan made our experience memorable. He took really good care of us and with a smile. He was friend and for me, I would definitely go back if all employees are like him. He is an asset there. In terms of Grand Jersey, the menu is awesome and the Chef adapted it for us as we don’t eat beef or pork. Will definitely go back!!!

vähemmän

“Great hotel with really lovely staff”

Luke and his team went above and beyond to make the experience enjoyable. We were visiting for a birthday bash and nothing was too much trouble. Breakfast was also great… Stan looked after us so well! Highly reccomend staying here if you want a relaxing hotel while in town.

“Impeccable - I love visiting The Grand Jersey Hotel”

Always such a genuinely warm welcome each time I visit The Grand. From the moment you step into The Grand, you know you’re somewhere very special. I had arranged to meet a good friend at the champagne lounge for a late lunch / early dinner. The reception area was immaculately clean, and so ta… lisää

Always such a genuinely warm welcome each time I visit The Grand. From the moment you step into The Grand, you know you’re somewhere very special. I had arranged to meet a good friend at the champagne lounge for a late lunch / early dinner. The reception area was immaculately clean, and so tastefully decorated for the festive season. The Champagne Lounge had the perfect ambience for some food and a good catch up with my friend in the afternoon. I love that there is an all-day menu available! Many establishments close their kitchen from two until five, and oftentimes I cant make it for traditional lunchtime, and I don’t want an afternoon tea. So, it’s a positive that the champagne lounge is open and delicious food is available. The food we had was delicious and very reasonably priced (in my opinion) for a five star hotel. I’ve saved the best ‘til last. The staff. It really is the people that make a place. Everyone we encountered was friendly, courteous and professional. There was no standing about chatting (in some places I feel like I’m an inconvenience to staff, but not here!) There were people working away so diligently in the lovely domes at the front, making sure they’re perfect for guests when they arrive later on. Everyone was smiling and nothing was ever too much trouble for anyone. I tried to remember the names of all the lovely team members who made my visit such a positive experience. There was Cosmo, who was charming and brought us coffees and cookies, Brooke, who was ever so patient as I couldn’t decide what to choose from the delicious food menu! Liu, who showed us to our table and made sure we were happy with it, and there were more team members who brought out our food and I can’t remember their names (but that doesn’t mean their service isn’t appreciated any less!) The owners of this hotel should be very proud of their team! Thank you so much for everything, and wishing the staff at The Grand Jersey Hotel & Spa Jersey a very Happy Christmas!

vähemmän

“Simply a lovely luxury hotel, great food and facilities”

This is one of the best hotels we have stayed in for a long time. The staff, without exception, were friendly and helpful. The breakfast offering was excellent, along with the usual buffet style there were choices from a menu and the daily chef's special. We especially enjoyed the mackerel & scr… lisää

This is one of the best hotels we have stayed in for a long time. The staff, without exception, were friendly and helpful. The breakfast offering was excellent, along with the usual buffet style there were choices from a menu and the daily chef's special. We especially enjoyed the mackerel & scrambled egg option. We ate once in the bar and once in the restaurant, the food in both was high quality. The spa facilities are great, with a decent sized pool, steam room and sauna. The massage experience was very good also with a lovely finishing touch of a hot towel under one's neck - never had that before. Car parking is limited but this was made clear when booking, however we were able to park the hire car at the hotel for the whole of our 5 day stay. For me, what makes this hotel special is all the little touches, far too many to list. Many good hotels do some of these, few do them all. Would definitely return.

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