Real Intercontinental Tegucigalpa At Multiplaza Mall, An Ihg Hotel

“Lovely, comfortable hotel”

Great room, lovely pool area, terrific food, great staff. Coffee maker in room was great and beds are comfortable. Most staff speak some English and are very helpful and accommodating. Three restaurants including an excellent Japanese with great sushi offer plenty of options for dinner or room serv… lisää

Great room, lovely pool area, terrific food, great staff. Coffee maker in room was great and beds are comfortable. Most staff speak some English and are very helpful and accommodating. Three restaurants including an excellent Japanese with great sushi offer plenty of options for dinner or room service. Across from a large mall with more restaurants & shops. Great place for a conference.

vähemmän

“Customer Service 100/10”

Came here as a little getaway for my birthday with my sister and granted there’s not much to do in Tegucigalpa besides sightseeing, but we decided to just let this be a relaxation trip. The customer service is amazinggggggg all across the board! We were greeted with Fernando at check in, he was so … lisää

Came here as a little getaway for my birthday with my sister and granted there’s not much to do in Tegucigalpa besides sightseeing, but we decided to just let this be a relaxation trip. The customer service is amazinggggggg all across the board! We were greeted with Fernando at check in, he was so pleasant and gave us plenty of recommendations on what to do. Denis is our favorite because we literally went to see him each day we were there and he was there, he is super kind, patient, and just fun to be around! Stefany at the front desk was also super helpful and patient with us with as many questions we asked her during the duration of our 6 day stay. Carmen was my housekeeper most of my days, loved her! Manuel was also another superb gentleman there as he greeted us and assisted us in any way possible. We appreciate everyone here and their kind actions and patience with us. Also, our driver was Roberto G, he was amazing, super patient and kind as well. We had him one day and he was our driver the rest of the time we were there!

vähemmän

“Reservation Beware- they will cancel even if you call”

The hotel itself is in a great location, rooms are clean and the best part is the staff. Starting with Luis the manager I talked to all the way to Denis at the lounge. The problem is IHG! The company is not up to par to call itself international and has very little care for its costumers. This is … lisää

The hotel itself is in a great location, rooms are clean and the best part is the staff. Starting with Luis the manager I talked to all the way to Denis at the lounge. The problem is IHG! The company is not up to par to call itself international and has very little care for its costumers. This is the third time I’ve had problems where they give my room or simply don’t change my reservation even though I call to make such a change and are told it has been made. IHG could care less if you showed up or not and that’s unfair to the actual people working in the hotels who give a lot to make the stay as best as possible. I will not stay at another IHG location because of the company and not the hotel staff. It’s a shame because they are wonderful here.

vähemmän