The Ritz-Carlton Tenerife, Abama

“Will stay here again!!”

Lovely hotel for families. Excellent food and impeccable service. We would definitely stay here again. You definitely need to book restaurants in advance to ensure you can get a table. My only negative - and this hopefully doesn’t affect too many people - is they didn’t have facility / want to t… lisää

Lovely hotel for families. Excellent food and impeccable service. We would definitely stay here again. You definitely need to book restaurants in advance to ensure you can get a table. My only negative - and this hopefully doesn’t affect too many people - is they didn’t have facility / want to take liability to store medication (in our case insulin) in a fridge; hotel room fridges are not reliable and can freeze medication. This is the first hotel we’ve ever been to where we’ve had this problem. Not the end of the world but something for anyone living with type 1 diabetes aware of.

vähemmän

“Superb hotel”

The hotel certainly surpassed expectations, the room was very well appointed, very clean and great complimentary toiletries. The whole hotel was very clean and well maintained and the amenities were very good. Breakfast had all you could think of, and again was good quality. The only criticism … lisää

The hotel certainly surpassed expectations, the room was very well appointed, very clean and great complimentary toiletries. The whole hotel was very clean and well maintained and the amenities were very good. Breakfast had all you could think of, and again was good quality. The only criticism would be that in the quiet area a number of young children were allowed, which meant the area wasn’t quiet. Personally not a problem, but they could enforce this better. We dined at most the restaurants, and in everyone the service was fantastic, with very good quality and (for a resort of this quality) was reasonably priced. The beach service was good, we are beach people not pool, so can’t comment on the pool. We have had a great week getting some sun, and would definitely return.

vähemmän

“Family Holiday Oct 2024”

We are here at the moment. This is our 4th trip. 1st two times everything was excellent. Last time not great. Worse again now Location is beautiful and our suite is fantastic. However, the level of service is absolutely shocking. It took me 2 hours and 6 phone calls to get them to send drinki… lisää

We are here at the moment. This is our 4th trip. 1st two times everything was excellent. Last time not great. Worse again now Location is beautiful and our suite is fantastic. However, the level of service is absolutely shocking. It took me 2 hours and 6 phone calls to get them to send drinking water to our room yesterday. Lunch in Txoko takes forever because service in restaurant is so slow. They bring some of orders. No condiments. They forget things like bread /water. No explanations. We just waited 40 minutes for a bowl of gazpacho. Tried room service instead on Day 2. Worse. Took 90 minutes. Food was cold. Wife’s order was wrong. We’ve eaten in three of restaurants so far this time. Verde Mar is very good. Mirador is a beautiful setting but very average food. Lunch in Txoko just isn’t anywhere close to the standard one would expect. Managerial staff are always apologetic but nothing changes substantively

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