Aparthotel Ponent Mar

“Fantastic Hotel”

We had an amazing 13 days at this beautiful hotel ! Staff were very friendly and helpful and the housekeeping was 10/10 . The view from the rooftop pool were breath taking, the main pool was lovely and had no issues anytime of day getting sunbeds. We used the sauna and it was very clean and peacef… lisää

We had an amazing 13 days at this beautiful hotel ! Staff were very friendly and helpful and the housekeeping was 10/10 . The view from the rooftop pool were breath taking, the main pool was lovely and had no issues anytime of day getting sunbeds. We used the sauna and it was very clean and peaceful. We had the comfort room which was well equipped with everything we needed for self catering and alot bigger than other ones we have stayed in, only issue we had that I wish we had addressed at the start before unpacking was we were in room 434 and our room was right next the the hotels delivery area/door and was woken every single morning early with lorries delivering constantly and the bins area being collected by very noisy workers shouting extremely load ! So will definitely request another room when we return again .

vähemmän

“Amazing hotel with best sea views”

We had the best one week holiday in the Ponent Mar staying in a Deluxe Apartment Sea View on the 8th floor. We arrived late on 8 Sept, the check in was well organised and we were in the apartment 10 minutes later. The apartment was first class, so glad we booked direct with the hotel and paid ext… lisää

We had the best one week holiday in the Ponent Mar staying in a Deluxe Apartment Sea View on the 8th floor. We arrived late on 8 Sept, the check in was well organised and we were in the apartment 10 minutes later. The apartment was first class, so glad we booked direct with the hotel and paid extra for Deluxe; kitchen, large bathroom and living room with separate bedroom, and the biggest balcony with stunning panoramic sea views. We’ve had many holidays over the years in 5 star hotels but none of those have matched the views you get at the Ponent Mar! All the staff are very helpful and friendly; maids, front desk, spa, bars and restaurants. A special thank you to the buffet breakfast manager with his exceptional manners - with great quality and choices of breakfast food being available. Good sized outdoor pool with plenty of sun loungers, and the roof top pool on the 9th floor with large sun terrace and fabulous sea views is a great place to relax! The on site mini supermarket has plenty of grocery items and is fairly priced compared to other shops in Palma Nova. We used the gym and indoor spa daily; pools including cold plunge, sauna and steam room - all good! A 5 minute walk from the hotel and there are numerous good restaurants and bars to choose from, along with stunning beaches. We only had breakfast at the Ponent Mar but at night the dinner buffet restaurant always looked busy which is a good sign. So all in all we had a fabulous and relaxing holiday, we highly recommend the Ponent Mar, and we’ll book a deluxe apartment regularly with the hotel who even organised a late checkout for us as weren’t flying back till 22:30 on our departure day.

vähemmän

“Excellent value and golden standard customer service.”

I have never experienced such a genuine and extremely friendly service. The staff of all grade seem to be very happy working at the venue. The room was clean and comfortable, the breakfast was with wide choices, the daily cocktail promotions such good value But above all the staff at reception are… lisää

I have never experienced such a genuine and extremely friendly service. The staff of all grade seem to be very happy working at the venue. The room was clean and comfortable, the breakfast was with wide choices, the daily cocktail promotions such good value But above all the staff at reception are great representative of the hotel. The gentleman who did my booking is so friendly and always helpful. Other companies should be copying the way this establishment delivers customer service. Highly recommended

vähemmän

“Hallways”

Very nice location. Great view. Very friendly staff. Hallways need to be improved because they take away from the esthetics of the hotel but besides that I cannot say anything wrong about the place. Hope the giants in the nfl get back to their prime