Hd Parque Cristóbal Gran Canaria

“Amazing welcoming hotel stuffs!”

Me and my partner stayed in the hotel for whole week, we had a really amazing, relaxing experience. Hotel stuffs are welcoming, friendly, enthusiastic and willing to help. They also prepared different activities every evening, you can enjoy any entertainments in a fully hospitality atmosphere. If y… lisää

Me and my partner stayed in the hotel for whole week, we had a really amazing, relaxing experience. Hotel stuffs are welcoming, friendly, enthusiastic and willing to help. They also prepared different activities every evening, you can enjoy any entertainments in a fully hospitality atmosphere. If you are with kids, family, then this place is definitely recommended. Btw, Emblem foods and Italian restaurants were amazing!

vähemmän

“Excellent”

We have very nice family holiday. Good food and drinks, friendly staff,clean room. Kids have lots of fun in the kids club and in the splash park.

“Hyvä ja siisti hotelli”

Meitä oli matkassa yksi aikuinen ja kaksi teiniä. Hotelli täytti kaikki itselleni tärkeät seikat, kuten hyvä sänky, siistit tilat, monipuolinen aamiainen, joka mahdollista nauttia ulkoterassilla, uima-allas, jossa tarkeni uida sekä hyvätasoinen ja ystävällinen palvelu. Emblem-huone takasi sen, että… lisää

Meitä oli matkassa yksi aikuinen ja kaksi teiniä. Hotelli täytti kaikki itselleni tärkeät seikat, kuten hyvä sänky, siistit tilat, monipuolinen aamiainen, joka mahdollista nauttia ulkoterassilla, uima-allas, jossa tarkeni uida sekä hyvätasoinen ja ystävällinen palvelu. Emblem-huone takasi sen, että illallispaikkaa oli all inclusive vaihtoehdoissa mahdollista vaihdella, joka ehdoton plussa. Aamiainen oli monipuolinen. Voin kyllä suositella hotellia.

vähemmän

“Cold pools”

We stayed at this 3 star hotel for 6 nights. It was one of Jet2s family favourites and we had stayed at a family favourite before so had high expectations especially as the one we stayed in Tenerife last year (Jet2 family favourite) was exceptional. The splash park for our 3 year old was good, it h… lisää

We stayed at this 3 star hotel for 6 nights. It was one of Jet2s family favourites and we had stayed at a family favourite before so had high expectations especially as the one we stayed in Tenerife last year (Jet2 family favourite) was exceptional. The splash park for our 3 year old was good, it had a good variety of slides that suited her age group, however the pools were not heated and so did not make the experience enjoyable for me and my husband. The weather in April was a little overcast a couple of days and if it was heated this would have made a big difference. A couple of things we think could have been done better, on the first day we arrived we asked to borrow an iron as there was not one in the room. The receptionist said we had to rent it per day for 5 euros which we would have been happy to do for 1 day. However the only option was to rent it for a week, which at 5 euros a day we were not happy to do. We opted for all inclusive, most cocktails and drinks were included however if you wanted a pina colada you had to pay extra. The food was ok but dinner was often lukewarm, the variety of choices was also very similar every night. There was a Mexican night which was a big hit. We have been to hotels where there is a different theme every night which I think gives more variety. The kids entertainment (mini disco) was ok however only lasted half an hour and started around 8pm. I think this could have started earlier and lasted for at least another half an hour. We had dinner at the Italian restaurant which was very nice however we asked to move tables and sit inside and the waitress stated that tables were allocated at booking and we could not change (restaurant was only half full so felt they were being a little difficult). She spoke to management and we was finally able to change. On the last day we was not due to be picked up until 6pm for the airport, checkout was at 12 and we asked whether we could keep our room until 5pm. They previously advised there would be a charge for this which we were happy to pay. The lady at reception was very unhelpful and said there was nothing they could do. My husband then spoke to her and pushed that we have a 3 year old and that it would be difficult not having a room for several hours. The receptionist spoke to management and they finally was able to allocate us another room. Overall the hotel was very clean, but unfortunately we would not be visiting again as we found the staff unhelpful. It’s the little things on holiday that a family requires to make this an enjoyable and stress free experience and I think a few things have been overlooked.

vähemmän