Rvapartaments Estartit Confort

“Ok Tourist Apartment”

In general we had a good experience during our stay. The apartment is well located and reasonably well equipped. The biggest inconvenience is that they have no staff in the premises and any problem has to be handled though a WhatsApp account that is slow to reply. When I arrived at the building, I … lisää

In general we had a good experience during our stay. The apartment is well located and reasonably well equipped. The biggest inconvenience is that they have no staff in the premises and any problem has to be handled though a WhatsApp account that is slow to reply. When I arrived at the building, I had not yet received the email with the room information and door code, I eventually did, but it took me a while to contact them and get the information, also, the elevator was out of service and since there was no staff available at that time, we had to carry our luggage up three floors. The night before check out, we lost electrical power in our apartment, once again we had to contact the management via the WhatsApp account to have it restored, we were told that because of the time there might not be any staff in the building to restore the power and that we most likely would have to wait until the next morning, “luckily” there was in fact somebody available and after about 30min the lights came on again. We could definitely stay here again, but I think they should have at least one member of staff available 24h that can handle these type of issues, if not in the premises, at least on call. The company has many properties in that block, all of which use the WhatsApp account system, so I don’t think is an unreasonable request. I think it would be a big improvement in their customer service.

vähemmän

“Great value”

I visited the confort with my partner and our son at the beginning of June 2018. To be honest I know L’estartit really well so we booked it based on how cheap it was and location. What a surprise!! Although cheap and cheerful, what excellent value for money. We had a one bedroom room. Our room was … lisää

I visited the confort with my partner and our son at the beginning of June 2018. To be honest I know L’estartit really well so we booked it based on how cheap it was and location. What a surprise!! Although cheap and cheerful, what excellent value for money. We had a one bedroom room. Our room was a good size, really clean, as was everywhere else and had fitted wardrobes. My only criticism is that there weren’t enough hangers. The living area was modern and more than sufficient for a family of three for the week. The pull out bed was really comfy, according to our 11 year old, furniture was modern ikea and bathroom looked brand new. The shower was really good. Take your own towels because you don’t get any and, a tip, ask for a pool facing room. It’s a basic hotel but we loved it. It was dead cheap, very clean with a good pool, which was safe and well maintained. The water was tested every night. Next time I need a cheap week, ill be going back.

vähemmän

“Excellent value for money”

Great location , near beach 15 min walk to centre but restaurants and supermarkets nearby too. Apartment clean and well equipped( no kettle but took our own) , thin walls and ceilings when cleaners where cleaning above us very noisey but not for long. receptionist very nice nd pleasant, (not 24 hou… lisää

Great location , near beach 15 min walk to centre but restaurants and supermarkets nearby too. Apartment clean and well equipped( no kettle but took our own) , thin walls and ceilings when cleaners where cleaning above us very noisey but not for long. receptionist very nice nd pleasant, (not 24 hours) Would stay again next time we visit.

vähemmän