Hotel La Laguna Spa & Golf

“Met all my requirements and staff were lovely”

I was a little worried given some of the reviews on this site but it goes to show you should always remember that people tend to only do reviews for really good or really bad experiences. I found the staff very welcoming. They sorted out a problem with my TV remote very promptly and were most hel… lisää

I was a little worried given some of the reviews on this site but it goes to show you should always remember that people tend to only do reviews for really good or really bad experiences. I found the staff very welcoming. They sorted out a problem with my TV remote very promptly and were most helpful. The room was spotlessly clean, and met all my key criteria for a room - good shower with good water pressure, USB near bed for charging, excellent bed, lovely smooth sheets with good thread count, nice array of pillows. Despite lots of guests for a walking football tournament the rooms were quiet. I dropped a star because the pool was closed and whilst I know many don’t want to swim outside I am a cold water swimmer and used to Scottish lochs so would have loved a swim in the 21 degree sun. Thank you to all the staff

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“Not a family hotel!”

We stayed here as a group of 46 guest as we were all staying for my sisters wedding. The hotel entrance is grand and beautiful, the rooms are tired but comfortable. We had a junior suite, with 3 balconies unfortunately none big enough for a table and chairs. One of the balcony doors didn’t lock and… lisää

We stayed here as a group of 46 guest as we were all staying for my sisters wedding. The hotel entrance is grand and beautiful, the rooms are tired but comfortable. We had a junior suite, with 3 balconies unfortunately none big enough for a table and chairs. One of the balcony doors didn’t lock and I notified reception and they rectified the issue. We paid £830 for the room for the week which in reference to the facilities offered is very expensive. Also on day 5 of 7 we came down to the pool being closed due to no lifeguard, this was not communicated to us upon check in and as we have children travelling with us, we would not have booked if we knew the pool was closed. Unfortunately reception manager was rude and unwilling to resolve this issue and no apology for not telling us that the pool was closed. When I travel to the area again, I will not be giving the hotel my money, I will stay at a villa with a pool for a fraction of the price. Very disappointed!

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“Expensive without the things we expect”

Impressive but lacked things. No free toiletries in the room, air conditioning was poor, breakfast was very expensive but had free secure car parking . Balcony didn’t have any chairs to sit on. Kettle in the room but no coffee or milk. Compared to our hotel the day prior it was expensive and only h… lisää

Impressive but lacked things. No free toiletries in the room, air conditioning was poor, breakfast was very expensive but had free secure car parking . Balcony didn’t have any chairs to sit on. Kettle in the room but no coffee or milk. Compared to our hotel the day prior it was expensive and only half the benefits.

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