Apartamentos Benidorm Horizon by Pierre & Vacances

“Great family time”

After reading a lot of the negative reviews we was very worried about our stay. We had Absoutley nothing to worry about, check in/check out was easy and simple, €200 was repaid and cleared in my bank the same day as check out, we hadn’t even left the country. Staff extremely helpful and polite, fac… lisää

After reading a lot of the negative reviews we was very worried about our stay. We had Absoutley nothing to worry about, check in/check out was easy and simple, €200 was repaid and cleared in my bank the same day as check out, we hadn’t even left the country. Staff extremely helpful and polite, facilities around the hotel fab, the hill is steep but the little coach that runs every 20mins from the hotel to the beach was great and free, literally only on that for 5mins, we used taxis also which reception arrange for you, this was only around €6 to the strip and the beach. We only had breakfast at the hotel, but the selection was good, something for everyone, the food hall was lovely to. Room was lovely, we was on floor 21, the view especially around sunset was something else. Beds extremely comfy with the option of an extra pillow and a duvet. In the room there was a washer machine, hairdryer, kettle, toaster, fridge freezer, shampoo, shower gel, towels, plenty of toilet roll, and all your utensils things for cooking. We was very pleased with our stay and would definitely stay again, location was perfect for us.

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“3/5”

Apartment was roomy, clean and fresh looking. Everything needed for s/c. There's an oven but no shelves, so I gathered they don't want people to use them. Room 17c, lovely view. Washing machine, airers, hairdryer. Didn't pay extra for internet, and the connection was great. TV with some English cha… lisää

Apartment was roomy, clean and fresh looking. Everything needed for s/c. There's an oven but no shelves, so I gathered they don't want people to use them. Room 17c, lovely view. Washing machine, airers, hairdryer. Didn't pay extra for internet, and the connection was great. TV with some English channels, some hotels charge extra for internet &TV. Can use all the hotel facilities including, the free bus into town.No safe in the rooms, which was disappointing, so we just hid our valuables when we went out. There's a full length mirror and I didn't realise on the first night that there were blackout roller blinds, as they were hidden behind the actual curtain You can rent one out in the hotel though. We had one drink at the bar, but only one as what we bought in town was half the price lol. It was an all inclusive hotel, but I didn't see any wrist bands and there was hardly anyone around the bar area, compared to our last stay. Lifts were a pain, and twice in our stay looked like they had been peed in, and the rest of the week, looked dry but yellow watermarks on the lift floors. They looked like they are not regularly cleaned. First 2 nights of our stay, we had blokes above us, shouting, swearing, throwing what looked like crisps over the balcony and plastic carrier bags, down passed our balcony. Hear this woman, shouting and screaming for the two same nights, one was until 6 in the morning, I wondered if she looked as rough as she sounded. Then the rest of the week, we had a great stay. We did have a leak in the bathroom, reported this, maintenance came in the morning, Literally 3 minutes, declaring he'd fixed it) then within 24 hours it was the same again, but we didn't say anything as we didn't want to be moved apartment so close to our last day. Bit of a mess up with getting transfer details. Then when that was sorted out transfer was an hour late. I would recommend this hotel if on a budget, are able to walk ok, not a family, or a prude. Found the staff professional and friendly.Washed up what we used, there's a dish washer if needed, tidied up a bit emptied bin. Got our deposit fine. Stayed here once before when they were Don Jorge Apartments.think if we come to Benidorm again though, we want to try somewhere else.

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