Albir Garden Resort

“Mixed opinions, honest review”

Family of 4, 1 child 3 years old and the other 9. Positives: Staff all very friendly. Fantastic entertainment team especially for the Halloween week when we visited. Good range of drinks, nice beer. All inclusive ideal for snacks around the pool. However rather repetitive breakfast/lunch. We wen… lisää

Family of 4, 1 child 3 years old and the other 9. Positives: Staff all very friendly. Fantastic entertainment team especially for the Halloween week when we visited. Good range of drinks, nice beer. All inclusive ideal for snacks around the pool. However rather repetitive breakfast/lunch. We went out locally for dinner most evenings. Pool and other areas kept clean. Waterpark also good. Room cleaned daily. Negatives: Don’t pay for a premium room. Ours was nothing like the pictures on jet2. It was average at best. The cleaners do a good job but we were left with no toilet roll on 2 occasions. No hot water for 2 evenings, they did eventually fix the boiler. We would return, but in all honesty prefer the Magic hotels in Benidorm.

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“Disappointing, & uncomfortable”

Dated and very basic apartment. The furniture was uncomfortable and the apartment was not that clean. We were allocated a terrible room. Directly situated above the entertainment area which was extremely loud until midnight making it difficult to sleep. The balcony was directly over the bin area an… lisää

Dated and very basic apartment. The furniture was uncomfortable and the apartment was not that clean. We were allocated a terrible room. Directly situated above the entertainment area which was extremely loud until midnight making it difficult to sleep. The balcony was directly over the bin area and service gate which turned out to be where the staff met for their breaks and to smoke. This meant we were unable to sit out as their smoke found it’s was directly above and as non smokers we found this disgusting. Deliveries arrived throughout the day and into the evening very noisy. We ate in the restaurant a couple of nights but were not excited or satisfied by the food. We did not use any other facilities during our brief stay. If we had been staying longer I would have asked to be moved.

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“OK HOTEL BUT NOT THE BEST EXPERIENCE FOR ME”

The hotel itself is fine. Staff were friendly and the pool party is fantastic! Food was standard all inclusive but this was expected and there was never a day we could not find something to eat. The water park is also great, however alongside these positives, I have many negatives. We paid to upg… lisää

The hotel itself is fine. Staff were friendly and the pool party is fantastic! Food was standard all inclusive but this was expected and there was never a day we could not find something to eat. The water park is also great, however alongside these positives, I have many negatives. We paid to upgrade to a premium room and it was far from premium. We were on holiday with family who had a standard room which was not only had a better view but also had more space! Yes our room had been decorated in a "modern" way but other than this, there was nothing premium about our room. To keep this short, I have listed a bullet point for each complaint I had made. 1. Promised champagne on arrival, this took 5 days for us to receive. I cannot say this is the hotels fault but between them and the agent I used to book it, the promise was broken. 2. The toilet literally lifted off the floor meaning our bathroom constantly smelt of drains. 3. Toilet roll holder hanging off the wall. 4. Towel hook also hanging off the wall. 5. Shower drain had a nail sticking out of it. 6. Rubbish was left behind by the maids on 2 occasions. 7. We had an issue in the bathroom which they sent a handy man to fix. Our shower was left in a mess and we were needing to use it to go for dinner. 8. Cheap crap dirty chairs provided on our balcony, in comparison to some balconies which had new grey deck chairs. 9. Bird poo often left on our balcony for 2 days, after maids had been in and cleaned our room. Was only cleaned when I complained to reception. So although I would personally not stay at this hotel again, this is due to my experience in the upgraded room. Save your money and stick to a standard room. Most rooms seemed to have had a garden view at the least. Please also note that these negatives are based on what is supposed to be a PREMIUM ROOM.

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