Bosque del Mar Playa Hermosa

“Pura Vida SUP yoga with Claire was the highlight of our Costa Rica trip!”

I recently visited Costa Rica with my daughter and wanted a serene activity on the ocean. I learned about the SUP yoga excursion with Claire through my Airbnb hosts who highly recommended her. Decided to try it, and the experience exceeded my expectations. Claire is the most lovely person with s... lisää

I recently visited Costa Rica with my daughter and wanted a serene activity on the ocean. I learned about the SUP yoga excursion with Claire through my Airbnb hosts who highly recommended her. Decided to try it, and the experience exceeded my expectations. Claire is the most lovely person with such positive energy. Claire made the activity feel safe and fun, and it was beautiful to be on our own little private secluded beach and bay area. I highly recommend Pura Vida SUP yoga with Claire, it was a highlight of our week!

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“Nice relaxing experience to end our Costa Rica tour.”

Stayed here after a week touring round Costa Rica for some relaxation. Not much going on around or outside the hotel. The check-in was good the property/our room was superb large clean good bathroom good towels good bedding good air-conditioning. Breakfast was very good. Staff friendly. Enquired ... lisää

Stayed here after a week touring round Costa Rica for some relaxation. Not much going on around or outside the hotel. The check-in was good the property/our room was superb large clean good bathroom good towels good bedding good air-conditioning. Breakfast was very good. Staff friendly. Enquired about some day trips but didn’t bother as we found them extremely expensive. Beach is good see was a good temperature. We ate in the restaurant all the time we were there plenty on the menu for us to taste. Not cheap but decent quality had a few drinks in the bar upstairs and watched the sunset . Check out was straightforward. Our bill was what we were expecting no complaints.

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“Wanted to love it but so many niggles”

Firstly, these staff deserve a special mention as they are a credit to this hotel. Nicole Acevedo, Carlos garrova, Joselyn Lara Mendoza and Javier astua. Their beautiful smiles and cheerfulness every morning and evening in the bar were a joy. Thankyou. The hotel grounds is pure beauty where the P... lisää

Firstly, these staff deserve a special mention as they are a credit to this hotel. Nicole Acevedo, Carlos garrova, Joselyn Lara Mendoza and Javier astua. Their beautiful smiles and cheerfulness every morning and evening in the bar were a joy. Thankyou. The hotel grounds is pure beauty where the Pacific Ocean meets the jungle. However, food could have been served better. I got fed up sending broken crockery back to the kitchen. Food was an array of inconsistencies. If it said on the menu potatoes you may get creamed corn for instance. But they ask you if you have allergies! Food was expensive and bland. A morning omelette would turn up with more or less filling than the time before. One evening we were barred from the restaurant because they had a special event. $70 dollars per person. It was a 3 course meal with saxophone player. The menu was poor. I saw one table of 8 and 2 tables of 2. Any restaurant guests were given a limited snack menu which was expensive as the restaurant but consisted of bread and anything fried. I opted for hamburger patty with chips. What a mistake! There was so much grease from the burger, the bottom bun was dripping in it and the greaseproof paper was transparent. The fries were sticks of hollow grease. There was no potato at all. I should have sent it back but we were so hungry we ate it. Unfortunately my husband's was no better. I brought mine back up a few hours later. The next day we complained to an elder restaurant who masqueraded as a manager about treatment of being pushed out of the restaurant and poor food from the snack menu and his answer was. Thankyou for your feedback. He appeared to have no empathy or apology. Another evening we sat for an hour waiting for two pieces of grilled chicken with fruit sauce. I complained after 45 minutes as guests that arrived after us were getting their food. We were served a tiny bowl of guacamole with about ten tortilla crisps as a way of apology. Again, we were unimpressed as there were only 5 tables in the restaurant that evening. We didn't eat in the restaurant for the next week. There was another older man who was taking orders. He was as miserable as sin and hoped we wouldn't get him in the morning. Reception staff were friendly. If you asked for extra coffee and cream for your room the cream didn't always arrive. The pool was tiny and held many leaves and volcanic sand from the beach. There were problems with faulty key locks. The rooms were tired with stained collapsing sofa and chairs. The room Opome ll was ridiculously huge but there was no where to hang an evening dress! Come on! The building maintenance is poor. There were stained ceilings and bulbs missing. Our apartment door didn't close for the whole time. We reported it staff. A shrugging maintenance man appeared, looked at it and we never saw him again. The staircase was dark and dangerous. When we arrived we had a party of 6 males who shouted, screamed and ran about day & night like animals which was really annoying. I even saw their dog come out of their room! There are many dogs on the beach some without owners. They were going to the toilet and there was no one about to clear up after it. This hotel chain needs to get it's act together for a 4 star resort. You're taking good money off people, provide some luxury.

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