Four Seasons Resort The Nam Hai

“Perfect resort with exceptional service”

This place is crazy. I've stayed at many Four Seasons such as Sydney, Asia, and even Europe, but this Four Seasons is the best in my mind. The resort is so beautiful, and all staffs are so kind. There are many activities in the resort such as different types of yoga and meditation; I was surpri... lisää

This place is crazy. I've stayed at many Four Seasons such as Sydney, Asia, and even Europe, but this Four Seasons is the best in my mind. The resort is so beautiful, and all staffs are so kind. There are many activities in the resort such as different types of yoga and meditation; I was surprised that some activities are even free. They also provide various tour programs and culinary experiences which can be personalized. SPA offers a relaxing atmosphere and a range of good treatments. The SPA here is quite popular with many guests. You should be if you stay this Four Seasons. They have three beautiful restaurants in the resort, La sen, Cafe Nam hai, and Nayuu. It was very nice and convenient for me that I could enjoy variety of food such as Vietnamese, Indian, Japanese and even Korean food in the resort. The atmosphere? Stunning. The most impressive thing for me was a butler. You would have a personal butler if you book a pool villa. (Other privileges are pick up/ride from/to the airport, complementary breakfast/laundry service up to 6 pieces every day etc.) Our butler, Nguyen Nhi, was so amazing and attentive. She exactly knows what guests would want. She provides outstanding service but protects our privacy. We had no problem at all during our entire staying, because she always answers immediately and takes care of everything whenever I text her. She is also so sweet. She gave us hand-writing letters several times and put a recipe of coffee 'suada' with coffee bean after she recognized we love that coffee. Another day, I saw that she was sweated all over to make beautiful decorations in our room for celebrating our anniversary. We were deeply impressed that she took care of us with sincerity. She made our entire vacation perfect. This Four Seasons is amazing, but the most amazing thing here is people. Most Four Seasons' staffs all over the world are kind and friendly, but this resort goes much more. Michael Casey and Nguyen Thanh Phong are very nice manager who carefully listen to their guests. John oh, executive chef, is also really considerate. Phuong, the butler only on the last day, was so attentive and kind. His smile made us happy. The score of this resort is 5.0. I believe that's because every staffs here is exceptional than any other resorts in Hoi an/Da nang. Was a really great experience, and definitely wanna go to this Four Seasons for our next vacation again.

vähemmän

“An unforgettable magical stay”

We loved every minute at the Four Seasons. From the minute you check in you are made to feel special. We had two villas, both beautiful and immaculate. The location of the villas is great, every morning we enjoyed a walk along the beach, watching the fishermen in their basket boats. The pool ... lisää

We loved every minute at the Four Seasons. From the minute you check in you are made to feel special. We had two villas, both beautiful and immaculate. The location of the villas is great, every morning we enjoyed a walk along the beach, watching the fishermen in their basket boats. The pool is out of this world, with food and service to match. We enjoyed all of our breakfasts and had a meal in the hotel at the indian restaurant. I was celebrating my 50th and the staff knew this and made my day very special. Special mention to Nam Tran, what a lovely guy. If you get the chance to go here - don't miss it!

vähemmän

“Amazing place”

We absolutely loved our stay at the Nam Hai! This resorts ticks all the boxes. It has a great beach, big pools, it is big but still feels very private and intimate and never crowded. Service level is very high. The villas are great Food was super. Also for our kids it was one big party. Already... lisää

We absolutely loved our stay at the Nam Hai! This resorts ticks all the boxes. It has a great beach, big pools, it is big but still feels very private and intimate and never crowded. Service level is very high. The villas are great Food was super. Also for our kids it was one big party. Already at arrival there were personalized gifts for them. There is a adult only pool as well.

vähemmän

“It’s the Little Things”

The Nam Hai is a beautiful property. It is inviting and feels very warm. The staff are incredible and they quickly get to know your names . Sometimes the service is a bit slow. But when you the the staff’s warm and smiling faces they go above and beyond to accommodate you. Everyone from the front... lisää

The Nam Hai is a beautiful property. It is inviting and feels very warm. The staff are incredible and they quickly get to know your names . Sometimes the service is a bit slow. But when you the the staff’s warm and smiling faces they go above and beyond to accommodate you. Everyone from the front desk to the pool/spa are amazing wonderful people. It’s the little things though that brought this down to a 4. Not changing the sheets. Flies all over the room. Air Con outdated and warm on humid nights. The room itself is outdated with outdated technology. Turn down service after 8pm. Would I stay again , absolutely. Could they be much better given your paying European prices in Vietnam , certainly!

vähemmän