Novotel Tainui Hamilton

“Perfect for a short stay”

Excellent service from the greeting at the door to the check in at reception. Then the restaurant staff and a very entertaining drinks waiter whose knowledge and cheery personality was great. The food in the restaurant was excellent and service was efficient. The room was smaller but very modern,… lisää

Excellent service from the greeting at the door to the check in at reception. Then the restaurant staff and a very entertaining drinks waiter whose knowledge and cheery personality was great. The food in the restaurant was excellent and service was efficient. The room was smaller but very modern, classy, fresh and of a great standard for a short stay.

vähemmän

“Attended the darts masters”

I was part of a small group that stayed who were attending the darts. We arrived and went to reception to check in. There was a queue, and it took about 15 minutes to get to the front of the line. Upon getting to my room, the card would not work so back to reception and into the queue again. Once… lisää

I was part of a small group that stayed who were attending the darts. We arrived and went to reception to check in. There was a queue, and it took about 15 minutes to get to the front of the line. Upon getting to my room, the card would not work so back to reception and into the queue again. Once into the room, it was a nice room with a comfy bed and a great bathroom. We had drinks in the bar, and they had a good selection of spirits, including some nice rums. The breakfast was excellent with a good variety and plenty of tables to choose from. After our two night stay, I went to check out. All I wanted to do was hand in our room cards and go as we had had nothing from the mini bar. But here was another 15-minute wait. The novotel is actually quite a nice hotel but needs to sort out its reception.

vähemmän

“Nice busy professional hotel, good central location, not enough parking.”

Almost everything you’d expect from a Novotel experience. Happy with everything except parking. Because of limited spaces being available downstairs and valet parking was fully booked we ended up eventually finding street parking around the corner. Parking garages are available a couple of streets … lisää

Almost everything you’d expect from a Novotel experience. Happy with everything except parking. Because of limited spaces being available downstairs and valet parking was fully booked we ended up eventually finding street parking around the corner. Parking garages are available a couple of streets away but it was raining and I considered that too far given the weather. I would suggest having more capacity available.

vähemmän

“Just ok”

This hotel is clearly understaffed as Reception and especially restaurant staff seems to be stretched. Rooms are definitely not worth the price. The hotel clearly celebrates local culture but there is no easy to find information on the why and what of the decor. Ordered room service. Never sho… lisää

This hotel is clearly understaffed as Reception and especially restaurant staff seems to be stretched. Rooms are definitely not worth the price. The hotel clearly celebrates local culture but there is no easy to find information on the why and what of the decor. Ordered room service. Never showed as only one person in kitchen. Asked car to be put on the charger and not done.

vähemmän