Hotel De Novo Springdale, Tapestry Collection By Hilton

“Great location and cozy rooms”

Newly renovated with well designed rooms. The rooms are spacious and well laid out. Bathrooms have lot of counter space. The rooms have a great view and the hotel is right next to the shuttle stop. It is only five minutes away from the national park entrance as well

“Beautiful Zion Stay”

We just returned from 3 nights at this beautiful hotel. Don’t let the 3 stars discourage or distract you from staying here. The staff was great. They gave us lots of tips for our stay around food. The sister hotel up the street was very helpful with activities and tours along with discounts . We we… lisää

We just returned from 3 nights at this beautiful hotel. Don’t let the 3 stars discourage or distract you from staying here. The staff was great. They gave us lots of tips for our stay around food. The sister hotel up the street was very helpful with activities and tours along with discounts . We were able to charge our electric car free of charge. The rooms were nice and clean and you could tell it was newly renovated. The views from the rooms and the pool were spectacular. It’s a must stay!

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“Misled and Miffed!”

First let me say the room remodel is excellent. Not sure how they will keep the white upholstered chair in the room clean, but the interior of the room is very nice. However, I feel that we were misled by the hotel staff who assured me the restaurant and lounge would be open. We were not advised pr… lisää

First let me say the room remodel is excellent. Not sure how they will keep the white upholstered chair in the room clean, but the interior of the room is very nice. However, I feel that we were misled by the hotel staff who assured me the restaurant and lounge would be open. We were not advised prior to arriving that it was not. After traveling all day we wanted to check in, have dinner and a drink and enjoy the hot tub and the views. None of that happened. We were advised to “Walk 2 min to the Wild Thymes Cafe for dinner and wine”. It was definitely not a 2 minute walk and the the dinner process took over 3 hours and was overpriced! The cafe was not very busy, but they were very disorganized. Several parties waited for a long time to even order, and then waiters were stealing orders so our plates just never arrived. The manager did take $10 off of an already pricey bill. Turns out all 3 parties that had this bad experience were referred by Hotel de Novo. To add insult to injury, when we returned the hot tub was closed and so we literally paid a hefty price to sleep for a few hours before the constant traffic roared outside our “ patio”. There are many beautiful places to stay here that provide easy access to dining options and cute places to enjoy the views. Unfortunately, we got suckered in on this one by Travelzoo and Hotel de Novo. I’m usually a Marriott person, but decided to try this “ deal “ out for this Hilton property. Mistake!

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