Holiday Inn Winchester Se-Historic Gateway, An Ihg Hotel

“Honest people turned in forgotten bag and mailed it back to me.”

I inadvertently left behind a very important little bag in my room. The bag was filled with all my jewelry- including my engagement and wedding rings! When I got home and realized my bag was missing I immediately called the hotel. Holly at the front desk said they had my bag and would send it rig... lisää

I inadvertently left behind a very important little bag in my room. The bag was filled with all my jewelry- including my engagement and wedding rings! When I got home and realized my bag was missing I immediately called the hotel. Holly at the front desk said they had my bag and would send it right out to me. I asked her to look in the bag, but did not tell her what was in it. She said when they get a left behind bag from housekeeping they put it in a secure bag and can not touch it. I was a wreck until I received my bag a few days later with all the contents intact! Holly told me the woman who cleaned the room from housekeeping (who I have not been able to find her name unfortunately) gave her the bag. This woman could have gone through my bag and taken all my jewelry and never turned it in, BUT she didn’t! Very honest, hardworking and thoughtful people work at this hotel and should be acknowledged and rewarded!! And btw- hotel itself was very clean and comfortable.

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“A Surprising Sweet Stopover”

The Holiday Inn - Winchester SE-Historic Gateway turned out to be a perfect and surprising sweet stopover. It was a long day's drive to get there but Marie greeted us with a big smile and wholeheartedly welcomed our kitty as well. :) It was a very nice Holiday Inn and the room was clean and rel... lisää

The Holiday Inn - Winchester SE-Historic Gateway turned out to be a perfect and surprising sweet stopover. It was a long day's drive to get there but Marie greeted us with a big smile and wholeheartedly welcomed our kitty as well. :) It was a very nice Holiday Inn and the room was clean and relaxing. Breakfast was the "icing on the cake" and it was because of Brandy who was our server. A terrific disposition and jovial personality on an early Monday morning. The food was delicious, as well. Clearly - an overall nice stay at this hotel and we highly recommend it.

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“Disgusting for a Holiday Inn”

This hotel is a disgrace to the Holiday Inn chains. They provided us with a fully handicapped room. We are not handicapped. The carpet in the room was worn down to the floor. Room was old. I reported this to the front desk and expressed that I don't want to take away a handicapped room from ... lisää

This hotel is a disgrace to the Holiday Inn chains. They provided us with a fully handicapped room. We are not handicapped. The carpet in the room was worn down to the floor. Room was old. I reported this to the front desk and expressed that I don't want to take away a handicapped room from someone who needs it. She provided us another room that was just as bad, but not handicapped. We did not want to place our feet on the floor. This is the worst experience we have ever had and we stay at a lot of Holiday Inn and Express hotels. The hotel has no free breakfast. It is considered a full-service hotel. I would not recommend staying at this hotel.

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