Doubletree Wilmington

“Great location for North Wilmington”

There was a problem checking in. Booking.com swapped my first and last name and it took them a good 20 minutes to figure out what was the problem. I did get a warm cookie on check in. The room was comfortable. Loved that the tv had access to Netflix.

“Overnight stay at Double Tree”

We recently spent a night at the Double Tree due to a missed connection in Philadelphia. The check-in process was smooth but initially my reservation could not be found I had to show my hotels.com confirmation. The staff at check in were very friendly and helpful. The hotel is old and in despe... lisää

We recently spent a night at the Double Tree due to a missed connection in Philadelphia. The check-in process was smooth but initially my reservation could not be found I had to show my hotels.com confirmation. The staff at check in were very friendly and helpful. The hotel is old and in desperate need of updating, The room was dated, the bathroom door had holes in it and not repaired, stains on the bathroom floor, scratches on the desk and holes in the ceiling, the bed and mattress were very nice. The hallways need work as the wallpaper is torn in various places, the trim throughout and around the elevators need repair and painting. Overall it has good structure and layout but needs repairs & updating throughout. The condition of the hotel does not support the rate of $249. The me

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“Well Past Its Prime”

First thing, I had no issues with service. Everyone was very accommodative. The lobby looked inviting, with a department Halloween pumpkin decorating competition and free coffee in the morning. The room was clean, and there was daily housekeeping (to my surprise). That said, this hotel is in des... lisää

First thing, I had no issues with service. Everyone was very accommodative. The lobby looked inviting, with a department Halloween pumpkin decorating competition and free coffee in the morning. The room was clean, and there was daily housekeeping (to my surprise). That said, this hotel is in desperate need of a renovation. My room had an odd smell and was very run down. There were wallpaper patches, a panel partly hanging from the bathroom ceiling, a wine stained portion of carpet, and door hooks coming out of the wood. The elevator was creaky and noisy. I heard another hotel in the area was closed for renovations, so hopefully that spurs an update here.

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