Grand Canyon Railway Hotel

“Perfect Birthday Trip!”

The Grand Canyon Railroad experience was wonderful. I hotel was clean and beautifully decorated for the season and the employees were friendly and helpful. The train ride to the canyon was fun and informational and the staff made sure we were comfortable throughout our time on the train. We enjoyed… lisää

The Grand Canyon Railroad experience was wonderful. I hotel was clean and beautifully decorated for the season and the employees were friendly and helpful. The train ride to the canyon was fun and informational and the staff made sure we were comfortable throughout our time on the train. We enjoyed the bus tour and buffet upon arrival at the canyon and were helped with a smile throughout our entire stay whenever we had questions or requests.

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“Excellent destination”

Excellent customer service! Rooms were clean. Quiet. We enjoyed our stay. Centrally located. Near train depot. You must take the train! Gun show was very entertaining. Would recommend highly. Beautifully decorated for the holidays Christmas!

“Great way to see the Canyon”

This was our second trip to the Grand Canyon. The railroad is a relaxing, enjoyable way to get out to the Canyon. Be warned that the rail depot is too far from the South Rim Center to get there and back in the time alloted between trains, unless you are staying at the Canyon overnight. We really e… lisää

This was our second trip to the Grand Canyon. The railroad is a relaxing, enjoyable way to get out to the Canyon. Be warned that the rail depot is too far from the South Rim Center to get there and back in the time alloted between trains, unless you are staying at the Canyon overnight. We really enjoyed this trip and the Railroad Hotel was a great stress free way to stay and travel. I would recommend this trip to anyone who wants that something extra.

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“It’s an ok place in somewhere with little choice.”

This is a decent place to stay, to visit Grand Canyon, we had a good room on the first night, but our second night, on return from the canyon, was less good but we were tired and cold so did accept it. It was cold, and toilet/drains smelt slightly.Hotel is very bad at responding to email correspond… lisää

This is a decent place to stay, to visit Grand Canyon, we had a good room on the first night, but our second night, on return from the canyon, was less good but we were tired and cold so did accept it. It was cold, and toilet/drains smelt slightly.Hotel is very bad at responding to email correspondence- we were double charged for two months, and as we have different time zones and costs of calls, calling them wasn’t practicable. It was resolved face to face, but not impressed accounts dept had spotted error, but hadn’t acted on it as by then my card company, with whom I raised a dispute, required a card number change because they were concerned there was fraud by the hotel. It as good however they put us on second floor as two female travellers, this hadn’t happened at Maswik Lodge and that felt quite stressful all night as a result. There’s little choice and the hotel very much sees visitors as passers-by, with little chance of return business, for overseas visitors. They are not wrong, but it does show. Fred Harvey restaurant not so good on our first night, tired old salad, tired old fries and no other choice except fries or bread. Second night, much better. Just decent, we didn’t eat breakfast but dinner choices are limited in Williams we feel.

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