Country Inn & Suites By Radisson, Gurnee, Il

“Best Hotel around!”

The stay was very clean and was a great hospitality! High quality, everything was well taken care of! Beds were comfy, breakfast was a nice option too! Definitely will stay here again when I am back in town! Worth it!

“Best Part of the Stay is the Staff!”

We check in a day before our reservation. We came in town for our son's Sweet 16th Birthday to celebrate at six flags. The best part of the trip sadly was not 6 Flags, but the kind and very generous staff here. They went above and beyond. From checking in tired after a long drive, to Saturday mor... lisää

We check in a day before our reservation. We came in town for our son's Sweet 16th Birthday to celebrate at six flags. The best part of the trip sadly was not 6 Flags, but the kind and very generous staff here. They went above and beyond. From checking in tired after a long drive, to Saturday morning before we left for the park, and Sunday when we left. They had great hospitality skills and made you feel like family, not just another number. The manager and staff allowed us to have pizza and cake for our son because the park does not accommodate. They went above and beyond the scope of being helpful. I couldn't of asked for a better experience. A third of the year we stay in hotels or at resorts. The lady who worked October 21st 3-11 shift, October 22nd days 7-3, October 23rd days was an absolute gem. She is an asset! Do everything you can to retain employees like this. They are far and few between. After we had pizza and cake she went above the scope of customer service to let us know the park was at capacity and people were walking in groups to get in. It was almost like something out of a movie. Just her care and attentiveness looking out for the guests and families was so super thoughtful. The food was great, the bed was comfortable and clean, and the staff was absolutely amazing. What more can you ask for in a stay? Grateful and thankful. When in Gurnee, we will be staying here. Thank you for the wonderful hospitality. Tip to other guests: I don't read other comments just merely want to express a hotel is a place to stay at. Not a free babysitting service, not a resort, and not your home. Please pick up after yourself when you leave, clear floors in bedroom and bathroom (think of how you expect your house to look) a hotel is no different. If trash is overflowing throw it away, pick up towels leave them on a sink all in one area. It is no ones job to clean up after you or the mess you make. Watch your kids. be thoughtful and considerate of others with noises and mitigate complaints. If the price is too expensive for you maybe a Super 8 would be the way to go or simply stay at home if you want to look for things to find and complain about. Hotel workers work doubles, nights, mornings- based off customer needs (operating at full capacity) and do everything from resolving complaints, check rooms, help housekeeping, maintenance, breakfast associates while answering the phones, checking guests in, and tending to the hotels needs and guests needs. Work one day in their shoes, it is a life changing perspective. Thank you sincerely, -April :)

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“Another Excellent Stay”

Our stay was excellent once again for our temporary military duties. I highly recommend this lodging location. The service and hospitality is great. Mr. Patel and his staff always provides top notch service. Please keep up the good work. Mr. A