Drury Plaza Hotel Orlando - Disney Springs Area

“Amazing hotel! Great staff!”

We recently visited Drury hotel during the hurricane and the staff made us feel like we were home! From the Director of Sales Lorin, to Shay the Asst General Manager and Braelynn front desk the staff was amazing, knowledgeable and super helpful! The hotel food at the bar was amazing and the entire … lisää

We recently visited Drury hotel during the hurricane and the staff made us feel like we were home! From the Director of Sales Lorin, to Shay the Asst General Manager and Braelynn front desk the staff was amazing, knowledgeable and super helpful! The hotel food at the bar was amazing and the entire hotel was very clean. The staff also did an amazing job, entertaining all the kids during the hurricane they had all the meeting room set up with activities. I highly recommend this hotel. My family had a great experience!!

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“Disney During Hurricane”

Drury Plaza Disney Springs Orlando is our home away from home filled with family & beautiful memories. We were evacuated from Tampa during the hurricane allthough stressed & displaced throughout these trying times everyone made us feel safe welcome & at home that makes a huge difference. Honorable … lisää

Drury Plaza Disney Springs Orlando is our home away from home filled with family & beautiful memories. We were evacuated from Tampa during the hurricane allthough stressed & displaced throughout these trying times everyone made us feel safe welcome & at home that makes a huge difference. Honorable mentions- Tom first & foremost without you nothing would be possible, such an amazing human being would take the shirt off his back to help people in need - David Justin Isabella Steven the entire F&B team above & beyond fantastic job accommodating a historical 1700+ people in the matter of few days during breakfast & kickback with a smile proving why they were handpicked for these positions not many people can do what they do, very inspirational. Isabella. (martha) amazing idea of setting up the meeting rooms for daily activities such as bingo arts & crafts & movie theatre what a big hit to entertain during the storm alot of guests loved that, something you may consider keeping. Some of our favorite people who made a huge difference in our lives everyday during our stay was engineer Chris who is amazing he never hesitates to assist every guest in any situation with affection & kindness taking time out of a busy schedule to make sure everyone is happy such a genuinely admirable rare quality. Jonathan who seemed to be everywhere all at once & always went out of his way to make sure we were comfortable & taken care of. Gilberto in the marketplace Victoria Karla & Kevin at the front desk Nadia Carla & Stefani “Fifi”at kickback Jevgeni & Warren in the kitchen overall my family and i will only ever stay at the Drury Plaza Disney Springs when in the area not just for the entire Disney package environment location & incomparable amenities Drury provides but the unequivocal staff & the people that truly make every stay memorable! Til next time!

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“It’s been two days and they have yet to refund my deposit”

They canceled breakfast and provided me with a bag containing one apple and a small small bottle of water. It’s been two days since my stay and have yet to refund my $50 deposit. The meal provided at the main restaurant was buffet style and truly horrible.

“A tad pricey for me, but location was good.”

The hotel was clean and the breakfast was great before each day at the park. Keep in mind, this hotel isn't "fancy" - I would give it 3 stars at most. I've stayed in Holiday Inns that were just as nice. While it is new (and you can tell it doesn't have musty old re-done hotel smell), the decor was … lisää

The hotel was clean and the breakfast was great before each day at the park. Keep in mind, this hotel isn't "fancy" - I would give it 3 stars at most. I've stayed in Holiday Inns that were just as nice. While it is new (and you can tell it doesn't have musty old re-done hotel smell), the decor was lacking. Everything inside was beige and tan. Made me feel like it was overpriced based on decor. I did appreciate that they did room service everyday unless you told them not to (which I did two out of the 5 nights I was there). They even replenished the coffee packets in my room! These staff only spoke Spanish, but were very nice and friendly. Full of smiles! Front desk workers were great, friendly, and checked us in quickly. The food was OK - but, buffet food quality. Breakfast was better than the kickback, but they did change up the type of scrambled eggs and even had an omelette station. Bus schedules were not convenient at all. While they have different busses that go to only certain theme parks, they only come once an hour. If you missed the bus, everyone started to take Ubers/Lyfts. We had to do this a couple times and while it is convenient, we expected the buses to suit our visit to Disney, and they did not.

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