Knoxville Marriott

“Views!”

We stayed on the 9th floor. Room was renovated. Beds were cozy. Room has a small refrigerator. Bathroom was clean and spacious. Rain shower head. Shampoo and conditioner available. Views were beautiful! Quiet and clean. Staff was exceptional kind. Restaurants onsite as well as a bar. However we d... lisää

We stayed on the 9th floor. Room was renovated. Beds were cozy. Room has a small refrigerator. Bathroom was clean and spacious. Rain shower head. Shampoo and conditioner available. Views were beautiful! Quiet and clean. Staff was exceptional kind. Restaurants onsite as well as a bar. However we did not use these. Would def stay again!

vähemmän

“Should Be Nice When Complete”

Renovations are underway and I didn't get one of the renovated rooms on the 9th floor however my room was still clean and comfortable though rather dated! Occupancy was low and parking was a bit of a mystery at first. I thought I would need to park in the garage but it was practically empty so I... lisää

Renovations are underway and I didn't get one of the renovated rooms on the 9th floor however my room was still clean and comfortable though rather dated! Occupancy was low and parking was a bit of a mystery at first. I thought I would need to park in the garage but it was practically empty so I circled through and then ended up parking on the side, which is where everyone else apparently parked. The most surprising thing was my dinner. Because I had been traveling and was really tired I decided to eat in the hotel restaurant/bar. I asked the server which entree she would recommend and she quickly said Salmon. I love Salmon but rarely order it in restaurants because it's usually overcooked but it sounded good so I got it anyway. It was great! Served with rice and lovely grilled vegetables it was like the Salmon we cook at home. This will be a great hotel for UT home games when it is finished. The hotel has a huge lobby and has the potential to be really nice - especially since they are now part of the Marriott/Bonvoy group. I will return but will ask for a renovated room next time!

vähemmän

“Comfortable”

This hotel is currently under some renovation, which is always a good thing. It shows management/ownership is active in caring for their investment and it benefits clientele in the long run. We had a double room that was adequately spacious. Beds were comfortable, pillows plentiful, and the ro... lisää

This hotel is currently under some renovation, which is always a good thing. It shows management/ownership is active in caring for their investment and it benefits clientele in the long run. We had a double room that was adequately spacious. Beds were comfortable, pillows plentiful, and the room was furnished well, not to mention very quiet. Front desk personnel were very nice. My only hiccup- my son and I went to the Hill Street Cafe for breakfast with only a few minutes to spare before the buffet closed. They could have turned us away, but the gentleman host politely sat us. We went to the buffet tables and my 16 year old son made it back to the table first. When I got there, he explained a woman named Darlene told him the buffet was closing and he would need to take his dishes back around to the kitchen. When I arrived on the scene, it seemed as if she had a change of heart and was attentive to our needs and took the dishes herself. I tipped her knowing all this. There's no excuse for making assumptions about him on her part but I feel that's exactly what she did. I let it go but I wouldn't hesitate to address this issue with her if I were her manager. She may be thankful I didn't.

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