Best Western Lakewood

“Thin walls, friendly staff”

The hotel was in a rough area of town with lots of homeless and failing businesses. The front desk was very welcoming and helpful. The breakfast was really nice with lots of choices like eggs, sausage, bagels, sweet muffins, waffles, coffee, juice, fruit, and yogurt. The room was very spacious... lisää

The hotel was in a rough area of town with lots of homeless and failing businesses. The front desk was very welcoming and helpful. The breakfast was really nice with lots of choices like eggs, sausage, bagels, sweet muffins, waffles, coffee, juice, fruit, and yogurt. The room was very spacious with lots of TV channels.

vähemmän

“They’ve always been there when I needed them”

Centrally located, friendly, clean rooms. Not a bad place to stay while working or visiting the area.

“Property needs a good facelift!”

This property needs help. Check in went OK I suppose. Was handed keys with a sticky note with my room number, as they were out of key sleeves. I checked in to my room and noticed it definitely needed an upgrade. Stale, mildew-y smell. I went to put out the "Do Not Disturb" sign, to find there was... lisää

This property needs help. Check in went OK I suppose. Was handed keys with a sticky note with my room number, as they were out of key sleeves. I checked in to my room and noticed it definitely needed an upgrade. Stale, mildew-y smell. I went to put out the "Do Not Disturb" sign, to find there wasn't one. Went back to the front desk and was told they had none. Pillows on the bed are quite flat, foam type and don't offer any support. Bed was OK overall. Shower head sprayed water in several directions despite adjusting. Breakfast (if you can even call it that) was a sad affair. Styrofoam flavored half circle pre-made egg things, and the greasiest pork sausage on earth. No hard boiled eggs. No fruit cups. Sign up for gluten free options, and there were none available. No napkins out anywhere. Breakfast staff seemed lost and confused. Sign up for build-your-own French Toast, and there was none to build. 3 sad apples were the only fruit offering, and I would not feed them to a horse. There appears to be a chocolate milkshake (or worse) spilled all over the outdoor carpeting just outside the rooms on the 2nd level. Landscape is shaggy with half-mowed grass and an unkept appearance. Internet works, but is slow. I'm a Diamond Select member with BW, and even with my "discounted rate" it was still over $130 + tax just for a single. They refer to this as a "historic" property, but they need to definitely improve its appearance. If I was the owner of this property, I'd be ashamed.

vähemmän

“Pictures on line were photoshopped. the hotel is not as nice as it appears in the pictures, the grounds are not kept.”

This is an older property that has been photoshopped to look better on the website that it actually is. The grounds are only kept up on one side of the property. The other side has gone to seed.