Swinomish Casino & Lodge

“Exceptional Service”

We had the pleasure of checking in with Shay ( Blonde gal with glasses) ,the receptionist on a Friday evening after a long drive. She was phenomenal! Her customer service was amazing, and it was clear she loves her job. Her passion and enthusiasm shone through in every interaction. As someone who... lisää

We had the pleasure of checking in with Shay ( Blonde gal with glasses) ,the receptionist on a Friday evening after a long drive. She was phenomenal! Her customer service was amazing, and it was clear she loves her job. Her passion and enthusiasm shone through in every interaction. As someone who works in hospitality myself, I appreciate the attention to detail and friendly demeanor she showed. She is an asset to the hotel team and made our stay unforgettable. Five stars isn't enough - I'd give her more if I could! Check in Friday June 28th - 1425 ( part of the golf cups group)

vähemmän

“Beautiful place to stay if you like to gamble.”

We stayed in a suite that overlooked the Swinomish Channel. The views when you walked in the door were beautiful. The room was very spacious for the 2 of us. The layout was great giving every part of the room a view of the channel. Another feature we enjoyed was the balcony off of the living room... lisää

We stayed in a suite that overlooked the Swinomish Channel. The views when you walked in the door were beautiful. The room was very spacious for the 2 of us. The layout was great giving every part of the room a view of the channel. Another feature we enjoyed was the balcony off of the living room. From there we could watch the boats coming and going or catch the beautiful sunset. We stayed here towards the end of June and stayed Monday to Tuesday. The place was quiet, noise was not a factor. I will say we were greatly disappointed to miss the 13 Moons restaurant. They are open Wednesday to Sunday. They have outdoor seating which we could see from our balcony. We ate at Carvers and the sports bar and both were good. Since we aren’t gamblers and with nothing else to do within walking distance we ordered up a Lyft and did some wine tasting in La Conner. That is a cute town! FYI Lyft drivers aren’t plentiful out in that area, so expect to wait a few minutes for a driver to pick the ride. Our stay overall was good. It won’t be a place we go back to only because of the lack of entertainment for non gamblers.

vähemmän

“I expected more”

Well, I expected more... Peter at the front desk was absolutely delightful to deal with, the other ladies we came in contact with during the two night stay, not so much. We stayed in room 1322, overlooking the campground and into the bay; very nice! The room backs the elevators, so all day and ni... lisää

Well, I expected more... Peter at the front desk was absolutely delightful to deal with, the other ladies we came in contact with during the two night stay, not so much. We stayed in room 1322, overlooking the campground and into the bay; very nice! The room backs the elevators, so all day and night we could the motors of the elevators; not very pleasant when you are a light sleeper. We had booked a double queen (it was girlfriends trip time) and it was a good size. It was very strange to be in a room that potentially sleeps four people, but everything in the room comes in threes; towels, glasses, coffee cups. The room had a coffee maker and coffee was supplied as well as creamer and all kinds of sugar; not a tea bag in sight; we had to ask someone, who was clearly annoyed to have to go look for tea. No microwave in room, which was very strange. The furniture needs some TLC (splintered off wood, mirror needs cleaning, etc.); one of the comforter covers had what looked like small ink stains on it (housekeeping should see this when making up the bed!); I sat on the windowsill and when I got up my friend told me that my black pants were now white from dust; we dusted the windowsill (housekeeping should do every day). The room needs a good deep cleaning! Lighting was very dim in the room and bathroom; the A/C did not nearly get the room cool enough and some artwork in the room would be nice. Water pressure in the shower was lousy and the 'green' dispensers for shampoo, body wash, conditioner and body lotion were extremely hard to press to get any product out of (I totally gave up on the conditioner). We still had a good time (and Peter was a huge part of it!), but it could have been a lot better.

vähemmän