Candlewood Suites Sumter, An Ihg Hotel

“Horrible stay was fixed by staff.”

A horrible first night (put in a room that reeked of smoke and the desk clerk told me to “come and get some Fabreeze”)had me ready to leave, especially after the same clerk told me that I’d have to stay in that same room the entire 8 nights. A staff member named Madison and Kaitlynn saved the day... lisää

A horrible first night (put in a room that reeked of smoke and the desk clerk told me to “come and get some Fabreeze”)had me ready to leave, especially after the same clerk told me that I’d have to stay in that same room the entire 8 nights. A staff member named Madison and Kaitlynn saved the day. I was moved to a room that had been deep cleaned (it’s a non-smoking hotel but definitely check your room before accepting the key)and the rest of the stay was pleasant. The hotel needs a deep cleaning and to get the indoor pool/hot tub up and running. It’s been down at least 3 months and I get the impression that the owner just doesn’t want to put money into this location. Housekeeping was phenomenal...so friendly and helpful. Madison and Kaitlynn stood out for their resolve to make things right.

vähemmän

“Great hotel”

This hotel is close to several restaurants and 5 minuets away from Shaw Air Force bade. The hotel is very clean and the staff is very accommodating. The rooms are very spacious and have everything one could need. I will definitely come back!

“Great staff - good accommodations”

The staff treated me like family. The room was clean and provided all I needed for evening meal preparation. The guest laundry was convenient and available at no additional cost except for soap and dryer sheets. The only negatives were no ice machine and having to park across the street at an ove... lisää

The staff treated me like family. The room was clean and provided all I needed for evening meal preparation. The guest laundry was convenient and available at no additional cost except for soap and dryer sheets. The only negatives were no ice machine and having to park across the street at an overflow parking area.

vähemmän