Staybridge Suites Houston Stafford - Sugar Land, an IHG Hotel

“An Experience of Friendlyness. WOW”

As soon as I entered the hotel I was greeted by Andrea Myers. She helped me find the hotel. She gave me a disability room I requested. The room was clean and I was grateful for StayBridge how they honored my request. The next day the young man , Darrion Gibson let me know about the menu for brea... lisää

As soon as I entered the hotel I was greeted by Andrea Myers. She helped me find the hotel. She gave me a disability room I requested. The room was clean and I was grateful for StayBridge how they honored my request. The next day the young man , Darrion Gibson let me know about the menu for breakfast. He treated me like family. That I enjoyed very much. Even the young ladies who clean the rooms were also friendly and very respectful. I thoroughly enjoyed staying at StayBridge. Quiet quiet at nite. Even when I checked out Darrion was friendly and respectful. Kudos StayBridge for these friendly people who work for StayBridge.

vähemmän

“excellent staff!”

First, the not so good. The hotel is in need of some proper maintenance. There are stains on the carpet, the pool is filthy, little bits of this or that give the hotel a used, old feel about it. It needs a good updating. Now the good part. The Staff! Ms. Jay, Martha and Tri, three of the... lisää

First, the not so good. The hotel is in need of some proper maintenance. There are stains on the carpet, the pool is filthy, little bits of this or that give the hotel a used, old feel about it. It needs a good updating. Now the good part. The Staff! Ms. Jay, Martha and Tri, three of the front desk employees, are fantastic. Always helpful and available. And the housekeeping staff do an amazing job on cleaning up the room. Plus the breakfast/ social hour employee is always on top of things, always pleasant.

vähemmän

“a cut above the average”

well maintained - excellent site - overall the Staybridge properties look and feel upper scale. The foyer and public area is very clean - good smell - not musty and look inviting. the rooms are just as nice - very ample in size - clean and again well maintained - thier pricing is sometimes a litt... lisää

well maintained - excellent site - overall the Staybridge properties look and feel upper scale. The foyer and public area is very clean - good smell - not musty and look inviting. the rooms are just as nice - very ample in size - clean and again well maintained - thier pricing is sometimes a little high - but it varies and worth the effort to stay their This one is right across from several restaurants for an easy walk

vähemmän

“Good for the money”

It tried to be a great hotel but kept disappointing. It was listed as contactless checkin. Their version was that you could reserve through the app but you still had to go to the front desk to pick up keys. We brought our food to eat in the room which worked great. But leaving the next mornin... lisää

It tried to be a great hotel but kept disappointing. It was listed as contactless checkin. Their version was that you could reserve through the app but you still had to go to the front desk to pick up keys. We brought our food to eat in the room which worked great. But leaving the next morning we found out that they had no ice machines. Had to stop at gas station to buy some. Couple of lights didn’t work. Felt a bit worn around the edges. The bed was nice. Room was quiet. Nice toiletries in bath. It was good for the price. Could have been great if they worked a little harder.

vähemmän