Hilton Garden Inn Springfield

“Some good. Some not”

I booked my room through the Hilton app and checked in as soon as possible, when I arrived I was told the room I booked was not available and my only choice was a more expensive room. When I expressed disappointment I was told they were very busy and there wasn't anything that could be done, they c… lisää

I booked my room through the Hilton app and checked in as soon as possible, when I arrived I was told the room I booked was not available and my only choice was a more expensive room. When I expressed disappointment I was told they were very busy and there wasn't anything that could be done, they could not charge the originally agreed on price for the room. I was sad and frustrated. The room was OK, the bathroom had a sour damp smell, but the bed was comfy At checkout Brian ( Shout out Brian!) apologized for the price change and quickly adjusted my bill to the original price!

vähemmän

“Average stay.”

Stayed the weekend for a soccer tournament in the area. I agree with the typical comments that the property, especially the rooms are dated and could use a renovation. However, our stay was just fine. The room was clean for its age. The beds are nothing to brag about but they got the job done. Kids… lisää

Stayed the weekend for a soccer tournament in the area. I agree with the typical comments that the property, especially the rooms are dated and could use a renovation. However, our stay was just fine. The room was clean for its age. The beds are nothing to brag about but they got the job done. Kids had fun in the pool. They were a bit bummed that the hot tub was out of service. The free breakfast that’s included in your stay was pretty good. Plenty of dining options in area. Easy access to I55.

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