Clarion Inn Willow River

“Things have changed....”

We havent been for several years and things have changed...the remodeled carpeting in the rooms and hallways is already showing signs of wear..the wonderful smells are no longer evident...white comforters! not a good color choice i dont think. This was the FIRST time we have ever been when there we… lisää

We havent been for several years and things have changed...the remodeled carpeting in the rooms and hallways is already showing signs of wear..the wonderful smells are no longer evident...white comforters! not a good color choice i dont think. This was the FIRST time we have ever been when there were portions of the room that hadnt been cleaned( long hairs on the couch, coffee stains on the wall)..also wasnt a fan of the willow tree being cut down or the large trees on either side of the indoor pool area...NO BACON on the breakfast bar...that was always such a treat every other day...we were totally grossed out that one day the option was corned beef hash...YUCK! The hotel is still beautiful BUT it lacks the uniqueness it used to have and its a shame that its now just another cookie cutter motel...OH and the sign out front has been changed to Clarion Inn...how would you know this is Clarion Inn Willow River?? Who made that decision?? I was impressed with the young man who was cleaning the windows/doors on a daily basis and also the outdoor lights...not impressed with the breakfast attendant: she seemed to be monitoring if people were coming back for seconds...mam the guests paid for their meal and they are entitled to eat their fill..despite the changes this is still our favorite place to stay...just wish it could go back to how it used to be....

vähemmän

“Watch out for spiders! Price hikes”

We enjoy staying at willow river most of the time it’s our go to hotel of choice, but this last visit we noticed they have a huge spider problem, they honestly need to spray, the balcony was really bad, my mother in law had her own room 118 she stated she wanted to sit and enjoy the river view but … lisää

We enjoy staying at willow river most of the time it’s our go to hotel of choice, but this last visit we noticed they have a huge spider problem, they honestly need to spray, the balcony was really bad, my mother in law had her own room 118 she stated she wanted to sit and enjoy the river view but the spiders were bad as well, we ended up having to switch hotels due to the price hike, which we were bummed about but that’s how it goes around here, we found a hotel down the way that was nice with a better price, I was a bit shocked at the price jump $250 a night vs $128 a night. I know it was Friday night but that was really huge price hike. The other issue was the language barrier The maid couldn’t understand we needed fresh towels, she only gave us hand towels I ended up going to the front desk I asked for 5 towels because we had 5 people staying in our room, she said she could only give us 4 towels, I was like okay. Did they just not have enough towels or is that a policy I was unsure.

vähemmän

“Room Safe Use”

The hotel was attractive, clean, with friendly staff. Breakfast not as good as some but workable. Only negative which worked out involved my being charged automatically for use of a room safe which I did not use. I told this to front desk on check-out, and they credited me the small fee. I was told… lisää

The hotel was attractive, clean, with friendly staff. Breakfast not as good as some but workable. Only negative which worked out involved my being charged automatically for use of a room safe which I did not use. I told this to front desk on check-out, and they credited me the small fee. I was told check in person should have asked me if I wanted room safe use. Suggest if you do not want to use room safe to verbally share that on frontend at check-in.

vähemmän

“Great place to stay!”

Everything was great except the WIFI connection. It was horrible... I would say it might have been because it was PACKED with travelers the entire time we were there so maybe not strong enough to handle the packed hotel. The breakfast was amazing every morning. Would definitely stay again