Best Western Merry Manor Inn

“A Hidden Gem in Portland”

We stayed here because it was affordable and seemed like a safer area than some of the other affordable hotels. We were not expecting anything fancy and the bar was very low. From the moment we arrived to the moment we checked out, everything was great. Sure, it's a bit dated, but the room was cl... lisää

We stayed here because it was affordable and seemed like a safer area than some of the other affordable hotels. We were not expecting anything fancy and the bar was very low. From the moment we arrived to the moment we checked out, everything was great. Sure, it's a bit dated, but the room was clean and comfortable, the breakfast was tasty, with lots of options, and the pool and hot tub were such a great amenity. My family and I had a wonderful stay and hope to be back soon.

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“Nice Hotel”

Stayed here for one night on our way to New York. Hotel looked good from the outside. The staff at the front desk were very friendly and welcoming and even gave a welcome gift due to having status with BW. The room was very clean and spacious with comfy beds. They have an indoor/outdoor pool whic... lisää

Stayed here for one night on our way to New York. Hotel looked good from the outside. The staff at the front desk were very friendly and welcoming and even gave a welcome gift due to having status with BW. The room was very clean and spacious with comfy beds. They have an indoor/outdoor pool which we didn’t use but looked very clean. Free coffee in the lobby was nice as we hit the road early for the train. Would stay here again if I’m in the area.

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“Great service, great stay”

We enjoyed our stay. Staff were friendly, breakfast was better than expected. Mentioned that we had a noisy air conditioner night one and when we returned in the evening a brand new air conditioner was installed. Pool was nice but hot tub/spa wasn’t hot enough. Would stay here again.

“Tired and in need of an overhaul.”

Stayed here in late July with my wife and found the property adequate. Nothing glaringly good or bad, but the hotel itself is tired and badly in need of updating. There was plenty of parking when we stayed, which is rare with many hotels. We liked this, although a group of what appeared to be lo... lisää

Stayed here in late July with my wife and found the property adequate. Nothing glaringly good or bad, but the hotel itself is tired and badly in need of updating. There was plenty of parking when we stayed, which is rare with many hotels. We liked this, although a group of what appeared to be locals were tailgating in the parking lot for hours in the afternoon, which we found odd. Front desk staff was efficient and pleasant enough. Pool area was nice. Clean and plenty of seating available. Larger than most hotel pools. Indoor hot tub area was packed and we avoided it. The guest rooms themselves need work. We appreciated that there was a massage chair in our king room, however there were lots of poorly filled holes in the walls and evidence of prior water damage on the ceiling and walls of the room. Cracked and peeling drywall in a few spots and a crudely fashioned, and somewhat bizarre drop ceiling in the hall area were not particularly appealing. Additionally, several of the lampshades in the room were dented and shabby. We had stayed at this hotel years again and found similar conditions and it appears maintenance does just enough to keep things running, but never more than that. Everything worked fine in our room and the bed was comfortable, if not very well made. We had to tuck the fitted bottom sheet in ourselves as it was barely tucked in at our heads. The bedroom and bathroom were clean enough, just old and tired. Baseboards ill fitting and poorly attached. Internet and water pressure were both fine. AC unit cycled somewhat loudly throughout the night as older units often do, but kept the room cool. The bed was equipped with those tiny half pillows, a particular pet peeve of mine. It’s nearly impossible to stay asleep when your head keeps sliding off of these ridiculous things. Then there’s the included breakfast. This was probably the most disappointing aspect of our stay. Several chafers, mostly empty with an hour remaining of breakfast time. No attendant visible. Way too many guests packed into a tiny, crowded room. Overcooked, brown, frozen “omelettes” and tater tots? There were no coffee cups next to the airpots. Plenty of lids though. I waded through the crowd, then quickly retreated. Wound up getting coffee at a nearby Starbucks instead. Calling this a perk is an enormous stretch. They need a space 2 or 3 times larger to do this practically. I’m sorry to be so critical as the staff we encountered were nice, but given all of the glowing reviews here I feel compelled to be brutally honest. This property needs a radical overhaul. Finally, our stay was supposed to be a free night for completing a promo. I was issued an email with a code to use when I made the reservation, but for some reason my credit card was charged $40 after I’d checked out. The charges were itemized as $36.70 for “rm chg reg %”, and $3.30 for “room tax”. There was no mention of this charge in the promo. Perhaps it is a standard hold for incidentals and it will ultimately be removed? If I’m liable for the tax on a promo stay that’s fine, but It’d be nice to know this beforehand. I emailed corporate to inquire, but have received no reply as of 3 days later. Overall, not particularly impressed. Probably wouldn’t return. There are better options in the area. Apart from the pool area this place is generally pretty shabby.

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