Mar Monte Hotel, In The Unbound Collection By Hyatt

“Wonderful getaway weekend in Santa Barbara with friends”

Another wonderful sunny weekend in Santa Barbara staying at the Hyatt Mar Monte across from the main beach. Great hotel with pool and spa, nice restaurant and bar. This was our 6th time doing the annual weekend with our driving club from the SF Bay Area. Very good service at the reception and dinin… lisää

Another wonderful sunny weekend in Santa Barbara staying at the Hyatt Mar Monte across from the main beach. Great hotel with pool and spa, nice restaurant and bar. This was our 6th time doing the annual weekend with our driving club from the SF Bay Area. Very good service at the reception and dining, recently remodeled rooms are nice and ample parking underground.

vähemmän

“Dedo is the best!”

We stayed at this hotel in September 20 23 and are just now getting around to writing the review but the service was that good. It was worth still writing even over a year later! Dedo was working the front desk in his energy was everything. We really appreciate all the recommendations that he gave … lisää

We stayed at this hotel in September 20 23 and are just now getting around to writing the review but the service was that good. It was worth still writing even over a year later! Dedo was working the front desk in his energy was everything. We really appreciate all the recommendations that he gave in the hotel facilities were beautiful, well kept in a great location! We highly recommend this hotel!!!

vähemmän

“Mediocre Staff Courtesy that overshadowed the gorgeous SB Coastline and this Beautiful property.”

Beautiful Location and Property. Very substandard staff :( When the front desk explains the amenities, they should speak slowly, and charismatically, and if drink tokens are given, it should be acutely clarified as to exactly which Beer, Wine, or Well Drinks are included in the complimentary tokens… lisää

Beautiful Location and Property. Very substandard staff :( When the front desk explains the amenities, they should speak slowly, and charismatically, and if drink tokens are given, it should be acutely clarified as to exactly which Beer, Wine, or Well Drinks are included in the complimentary tokens. In our case, when dinning at the Costa restaurant, we ordered two whiskey and rum well drinks, only to find out from the waitress that the well drinks that we chose were NOT part of the token coverage; and when we repeated exactly what the front desk agent told us when he gave us the complimentary drink tokens, she said, "oh, we will have to speak to him about that." This is not how the Hilton, Trump, or Marriott Properties treat their guests. Therefore, although the Santa Barbara Coastline and Cabrillo Blvd is spectacular, and the Hotels that line Cabrillo are beautiful on the surface; it is the customer service that forced our decision to not return to the Mar. Monte in the near future.

vähemmän