Hilton Garden Inn Salt Lake City Sandy

“Thanks Sam!”

I was helped this morning by a wonderful young lady! Sam offered to help me find a luggage cart and was able to track one down at 5:15am! She was so accommodating and went above and beyond for me so that I could get to work on time. Great work,Sam, I appreciate the time you took to help me!

“Consistency is Near Flawlessly Executed Here”

The hardest thing to do in the service industry is taking what works well and executing that service level reliably with every guest every day through staff and management changes, creating an expectation for your guests. This hotel not only understands this premise, but delivers. After a three yea… lisää

The hardest thing to do in the service industry is taking what works well and executing that service level reliably with every guest every day through staff and management changes, creating an expectation for your guests. This hotel not only understands this premise, but delivers. After a three year break in my SLC travels, I found myself back at this property. Every time I stay, I appreciate how clean and fresh the property looks. The lobby and rooms always look like they were just renovated (given my travel frequency to this hotel over prior years, renovating multiple times per year is unlikely). But they clearly take care of their property and do maintenance regularly so they don't have to wait for a major renovation. This approach avoids the tired rooms other hotels can offer about a year before such overhaul projects. The front desk team members are always polite and service oriented. "How can I ... ?" is their mindset. Their restaurant team is very helpful, particularly if you need food to go for your day's travels. Excellent breakfast service with both a generous buffet and hot menu options made fresh. All this from a AAA three Diamond property. There are many other three and four Diamond properties that can learn from the management team here. That's a well earned compliment. Keep up the great work.

vähemmän

“Calinana”

Extremely, clean, comfortable beds, friendly staff. Only downside is this location did not offer free continental breakfast like other Hiltons do for the price of the room. Bathrooms clean fresh linen

“Wonderful staff, but hard uncomfortable beds, loud traffic noise, and unusable fridge”

Front desk, breakfast staff, and cleanliness is wonderful at the Sandy Hilton. But if you plan on getting a good night's rest it's not the best. Our bed was hard as a rock and very uncomfortable, the traffic noise was constant all night long, the fridge was quite loud if left plugged in (we had to … lisää

Front desk, breakfast staff, and cleanliness is wonderful at the Sandy Hilton. But if you plan on getting a good night's rest it's not the best. Our bed was hard as a rock and very uncomfortable, the traffic noise was constant all night long, the fridge was quite loud if left plugged in (we had to unplug it which meant it was not able to be used) and could hear the TV in the next room on most of the night. Needless to say, there was not one night while staying here that one could get a good night's rest. It's such a shame as the rest of the hotel is lovely and filled with helpful staff. The breakfast is very good, and they even provide other meals which is uncommon to most hotel chains. Close to nearly everything you might want to do...shopping, entertainment, and easy access to the freeway (the loud traffic noise all.night.long) . Would not recommend to anyone traveling on business as the above would impact your ability to be well-rested.

vähemmän