Wingate by Wyndham St. Louis Airport

“A Very Pleasant Stay”

We stayed one night and would definitely stay again. Everything is clean and the staff is very nice. We checked in at 8pm and Autumn at the front desk was very pleasant and informative. She provided us with all the information we needed because we even had to ask for it.

“Avoid restaurant if possible”

The hotel was clean and accommodating. But breakfast at the restaurant was awful. The pancakes were undercooked, service was slow. I prefer to leave good reviews on places most of the time since so many reviews lean negative. But I had to point that out.

“Chile-WHAT A MESS/GOOD MESS”

When I pulled up to the hotel, I was a bit hesitant because I realize it was in the heart of the airport. It was super busy when I got there-first thing I smelled is hell of weed-which to each is own, not judging. The gals working were ABSOLUTELY FRIENDLY (Denise? and Juana)! Checked in-went to m... lisää

When I pulled up to the hotel, I was a bit hesitant because I realize it was in the heart of the airport. It was super busy when I got there-first thing I smelled is hell of weed-which to each is own, not judging. The gals working were ABSOLUTELY FRIENDLY (Denise? and Juana)! Checked in-went to my room AND AS SOON AS I OPEN THE DOOR IT SMELLED AWFUL! It was a mix of old musty basement that has mold in it with a mix of urine plus add an old man wearing Old Spice over funk-it was bad. Hallways smelled like a entire weed dispensary. I immediately went back down to the front desk and let them know. They were on top of it. No other rooms were available-even around the area, so Juana and I went back up for her to smell the room. She sprayed it with two different sprays to mask the smell but it was STRONG! I left for most of the evening. When I came back the smell was a mess. I cut the air on to circulate the air. It helped enough for me to deal with it over night however, I woke up to very red, irritated eyes and stuffed up nose. LET'S KEEP IN MIND-I AM NOT ONE OF THOSE INDIVIDUAL WHO COMPLAINS about too much in this lifetime but this was bad. The room was very outdated-carpet/furniture/tv was from the 90's. Bathroom was outdated HOWEVER IT WAS CLEAN AT BEST! That being said, it was not a pleasant stay. I travel frequently all over and thus far this was not the best experience HOWEVER-STAFF MADE UP FOR IT. That morning, I went downstairs to let them know and the manager August already knew the situation and accommodated me with much professionalism. That being said, I appreciate the staff for accommodating the experience. It will not stop me from ever going to another Wingate! I have been to some very awesome Wingate hotels around the US! Not at work today because I still feel crappy but hey, I am alive! Hope they solve the issue so no one else will have to endure that!

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“Good Experience ”

We were in town for a hockey game and this hotel was close to the interstate and a 15-minute drive to downtown. Close to the airport. Nice staff, a great breakfast and a decent room. However, the mattress leaned to the left which made for an uncomfortable sleep. The pillows were also just uncomfo... lisää

We were in town for a hockey game and this hotel was close to the interstate and a 15-minute drive to downtown. Close to the airport. Nice staff, a great breakfast and a decent room. However, the mattress leaned to the left which made for an uncomfortable sleep. The pillows were also just uncomfortable, But it was a nicer safe place to stay with free parking.

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