The Ponce St. Augustine Hotel

“clean”

Clean, quite and close to old town; next to St Augustine welcome facility. Like new. Odd: Priceline website said free internet, but hit with a fifteen buck fee, according to front desk, for internet service. Small, interesting sounding South American grill attached. Pool. Room plenty big but I… lisää

Clean, quite and close to old town; next to St Augustine welcome facility. Like new. Odd: Priceline website said free internet, but hit with a fifteen buck fee, according to front desk, for internet service. Small, interesting sounding South American grill attached. Pool. Room plenty big but I think showed tub while the actual room had a shower. Tiny coffee service but didn't work properly. Small breakfast bar. Nothing elaborate.

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“Joel made amazing accommodations!!!”

We arrived and our original room that we booked was not up to standard. Joel made sure to quickly accommodate us and move us into a room that was amazing. Restaurant 10/10, prices 10/10, staff 10/10. Will definitely be booking this hotel again !

“Looks are deceiving!!”

When we walked in we knew it was nothing like the pictures on line. We checked in got our room location and it was out back next to the train tracks “please note” the train went through the night 4 times which woke us up every time. Upon arrival to our room my husband saw that door looked like i… lisää

When we walked in we knew it was nothing like the pictures on line. We checked in got our room location and it was out back next to the train tracks “please note” the train went through the night 4 times which woke us up every time. Upon arrival to our room my husband saw that door looked like it was forced open at sometime with a crow bar! That made us feel safe!! NOT!! The room was small nothing fancy, needed some loving care. The bathroom door swung open into the sink counter outside the bathroom that made it impossible for two people to get ready. The bed was ok good enough for our two night stay. The walls are paper thin could hear everything above us. The second night it sounded like a group of kids in the lot near our room arguing and at one point a girl and guy screaming at other which woke us up. The bar in the very small restaurant was a disgrace. They had four bar stools which were so low your chin hit the top of the bar. The outdoor pool was ok we just looked at it but the hot tub was filled with a greenish yellow water….gross. Needless to say we will never ever stay at the Ponce de Leon again or recommend it.

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