High Sierra Condominium

“Excellent experience and service”

Stay at High Sierra was excellent. Views were great, rooms were clean and service was excellent. Staff were friendly and accommodating. Amenities were kept clean and functional. Our request to extend the check out time was honored which we were very great-full of. Overall experience is excell... lisää

Stay at High Sierra was excellent. Views were great, rooms were clean and service was excellent. Staff were friendly and accommodating. Amenities were kept clean and functional. Our request to extend the check out time was honored which we were very great-full of. Overall experience is excellent.

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“One staff member made a big difference”

Domingo the maintenance person went out of his way to secure us with a decent mattress so me and my husband could sleep together instead on the twin beds.

“view is great, resort is less great”

The views are great. The surrounding areas are quiet with not much service. The room is spacious but outdated. The kitchen cabinets are very old. The patio door is very hard to slide. There's a paper on it saying new door is ordered. However for me, it only means significantly less use of th... lisää

The views are great. The surrounding areas are quiet with not much service. The room is spacious but outdated. The kitchen cabinets are very old. The patio door is very hard to slide. There's a paper on it saying new door is ordered. However for me, it only means significantly less use of the patio. It can be very cold and windy outside. I am afraid if I can't close the door tight, the room will become cold and I may get sick. All other resorts I stayed use key cards or wrist bands. They don't mind if you not returning those on leaving. But here, they use the real key. I didn't pay attention how many keys I was given on check-in. My hands were full with all the paperwork, travel info, fireplace wood, my own car key and phone... Once settled down, I noticed only one key. I walked around the office, places I parked for check-in and unloading. I also searched inside my car and the rooms to make sure I didn't drop a key. I then thought I may just got one key because I am traveling solo. When check out, the front desk didn't say anything about the key. But they charged me $10 a few minutes later. I texted them at one of my car stop, explaining what I did and unsure if I really got two keys. Their reply is unsympathetic. It left odd feelings to me.

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