Comfort Suites Rochester

“Friendly staff and a clean place to rest your head”

The hotel room was clean and tidy. We had a 2 queen suite and it was plenty big enough. Beds were comfortable as were the pillows. The A/C malfunctioned but we opened the window and the breeze was more than enough. The staff was very accommodating and respectful. The best part is that there is a ... lisää

The hotel room was clean and tidy. We had a 2 queen suite and it was plenty big enough. Beds were comfortable as were the pillows. The A/C malfunctioned but we opened the window and the breeze was more than enough. The staff was very accommodating and respectful. The best part is that there is a Cracker Barrel restaurant within walking distance. (30 second walk. lol). The morning breakfast was disappointing and there was no real attention to detail on that. You are better off just going across the street. That would be my only negative.

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“Couldn't Find A Shovel”

Comfort Inns & Suites are a dependable brand. The rooms are typically comfortable, the breakfast options are adequate, and the staff are usually accommodating. Such was our stay at this inn. We had no issues until it snowed overnight (only about 4 inches). Although the contractor had his plow mo... lisää

Comfort Inns & Suites are a dependable brand. The rooms are typically comfortable, the breakfast options are adequate, and the staff are usually accommodating. Such was our stay at this inn. We had no issues until it snowed overnight (only about 4 inches). Although the contractor had his plow moving snow in the parking lot, the sidewalks around the inn had not been cleared by the time folks were starting to check out. My wife mentioned to the morning desk clerk that the sidewalks needed attention before someone with mobility issues fell. The clerk said that he could not find a shovel. Wow! I thought that Rochester usually had snow in the winter and prep for it might start in early November. But no shovel at the Inn? I brought a shovel in our van, knowing that snow was likely that weekend, and used it to clear a path to the side entrance closest between room and van. Hopefully, the Innkeepers have found or purchased a shovel. Snow in Rochester in January? Who'da thunk it! All that said, we'd stay here again.

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