Hyatt Place Roanoke Airport Valley View Mall

“Great”

Wonderful place to stay. Beautiful views and mountains. Very convenient to restaurants and shopping also pet friendly

“Last Minute Excellence”

Melissa was amazing at arrival! I was flustered and had my reservation mixed up, Melissa was able to accommodate me and my family and did it with a smile and great hospitality! Robin from sales set up my event, and I felt as if it was as important to her as it was to me even though I set it up at … lisää

Melissa was amazing at arrival! I was flustered and had my reservation mixed up, Melissa was able to accommodate me and my family and did it with a smile and great hospitality! Robin from sales set up my event, and I felt as if it was as important to her as it was to me even though I set it up at the last minute! It was as if I’ve planned for months what was accomplished in weeks! Very thankful for the accommodations and the friendliness of staff! I also met Missy and Josh, who were all helpful and friendly.

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“Fine if you're in a pinch”

As expected for an airport hotel. Would stay here again, if I was in a pinch since Hyatt customer service is always great. However, the hotel itself was not the best. The towels and sheets were stained, seemed cleaned, but just stained from previous guests. The pillows are the size of decorative pi… lisää

As expected for an airport hotel. Would stay here again, if I was in a pinch since Hyatt customer service is always great. However, the hotel itself was not the best. The towels and sheets were stained, seemed cleaned, but just stained from previous guests. The pillows are the size of decorative pillows on a couch and pretty flat, the extra pillow the room provided in the closet was ripped. The room only provided two towels and there was no where to hang them after your shower except for a small bar inside of the shower itself. The shower was fine, but rusty.

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