Fairfield By Marriott Inn & Suites Richmond Innsbrook

“Would stay again”

I’ve stayed at 3 different Marriott brand hotels in this general area, and this was the best one of the 3. The hotel is more modern with its decor. There’s ample free parking. They have one washer and one dryer for guests and provide free detergent with the wash and dry price at $2.25 each. Many ... lisää

I’ve stayed at 3 different Marriott brand hotels in this general area, and this was the best one of the 3. The hotel is more modern with its decor. There’s ample free parking. They have one washer and one dryer for guests and provide free detergent with the wash and dry price at $2.25 each. Many of the Marriotts are charging for detergent and it’s $4.00 for each wash and dry 😬. Their pool was out of service while I was here - it was small and indoors. Their fitness area is one of the smallest I’ve seen at a hotel - 2 treadmills, one elliptical, a few free weights, and an adjustable bench. The water in the fitness area is old fashioned — not the filtered water machine — and the tank was empty the whole time I was here even though I let the front desk know. The staff here was friendly. I didn’t see any recycling bins in the hotel - including the rooms — but that may be more indicative of the area 🤷‍♀️

vähemmän

“Clean and friendly employees”

This is my 2nd time staying at this location. Overall, it was very good - clean and the employees are very friendly. I had a dog with me and had to pay an extra $75 for one night. Most hotels give you some treats for the dog and/or a water bowl but we didn't get anything. Most hotels charge a $50... lisää

This is my 2nd time staying at this location. Overall, it was very good - clean and the employees are very friendly. I had a dog with me and had to pay an extra $75 for one night. Most hotels give you some treats for the dog and/or a water bowl but we didn't get anything. Most hotels charge a $50 fee for a dog so the least they could do is give you a water bowl. Also, we were in a room on the 3rd floor. I live in an apt so my dog is used to taking the elevator but we were put in a room right next to the elevator so every time someone was at the elevator, my dog would bark. I should have requested a room away from the elevator but didn't even think of it. The last time I visited, there were amazing cookies at the front desk and after a long drive, we were looking forward to the cookies but there aren't any anymore. It was just a nice extra touch. The only issue we had with the room was that there was no hot water in the shower in the morning so we had to take cold showers. We didn't have time to call the front desk and have someone come to the room so we just had to make do. In spite of all this, I would stay there again because of the cleanliness and the reasonable prices (except for the dog charge which was more than half of the room charge).

vähemmän