Newport Harbor Island Resort

“Nice rooms, great service!”

Pleasantly surprised by this hotel! Great service also with a special shout out to our valet, Brandon, who smartly realized I left my cell phone in the car and had it waiting for me at the valet stand when I realized my error, and Stephane out at the poolside bar who turned out to not only be ver... lisää

Pleasantly surprised by this hotel! Great service also with a special shout out to our valet, Brandon, who smartly realized I left my cell phone in the car and had it waiting for me at the valet stand when I realized my error, and Stephane out at the poolside bar who turned out to not only be very personable but also an expert mixologist!

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“Beautiful”

So nice and fresh! Fun and relaxing just what we needed. Kid friendly family activities for evening time - my son especially enjoyed the pool table and darts games and I was able to sit and relax with a drink while watching him play. close to downtown Newport.

“Beautiful hotel but not up to par considering the price!”

Upon arrival at the hotel, the parking valet attendants are very helpful and friendly. The front desk staff at check in are as brief as possible and not welcoming. It feels like they are doing you a favor. Also, we noticed that at night they do not answer the phone, even though they are standing... lisää

Upon arrival at the hotel, the parking valet attendants are very helpful and friendly. The front desk staff at check in are as brief as possible and not welcoming. It feels like they are doing you a favor. Also, we noticed that at night they do not answer the phone, even though they are standing there doing nothing and appearing to be looking down at their cell phones. Room was very small, even though we upgraded. Not many outlets to charge your tech devices. Most plugs were behind things that you cannot get access. Our room had a nice view however there was a couch and lamp in the way, so it was very difficult to pull the shades down. Way too much furniture in such a small space. The showerhead was terrible. If you tipped it straight down, you were inches from the wall and if you tipped it up, the water did not come out of the top of the showerhead. The shower door leaked all over the bathroom floor. I notified them twice however it was not fixed before we left. Our bedroom floor was dirty upon arrival and I had to wet a towel to mop the floor. Also the sliding door to the bathroom doubles as a closet door so if you were getting something out of the closet and somebody opens the bathroom door you get hit in the head with the door like I experienced. The wait staff at the restaurant were the most friendly people at the hotel. Upon speaking to them, we found out most of them were on an exchange program and were from other countries. We enjoyed talking to them and hearing where they were from. The people running the boat and van shuttle service we’re very nice however we could never get a straight answer on what time drop off and pick up from the front desk. It seemed to differ from the drivers. On a return visit to Newport, I would not stay at this hotel again.

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