Hampton Inn & Suites Newport Middletown

“Clean and comfy!”

Clean rooms, easy location, good (typical hotel) breakfast, helpful and kind staff. My daughter and I have a hard time finding hotels where we are really comfortable. This Hampton Inn was what we needed - it was clean and comfy. We slept great, enjoyed breakfast and were able to relax in our ... lisää

Clean rooms, easy location, good (typical hotel) breakfast, helpful and kind staff. My daughter and I have a hard time finding hotels where we are really comfortable. This Hampton Inn was what we needed - it was clean and comfy. We slept great, enjoyed breakfast and were able to relax in our room. We were in 225 & didn’t hear road noise or noise from other rooms. It is nice that the bathroom fan is linked with the less bright bathroom light and the fan on the ac unit can be adjusted to stay on - definitely helped drown out any extra noise. Only downside - the evening cookies are not replenished during the week :)

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“Great Stay”

We stayed here 1 night (2 rooms) the first week of May, after spending the day exploring the mansions in Newport. Check in was fast and friendly, with a great recommendation for dinner (Anthony's Seafood-wonderful food) and things to see. Rooms were comfortable, clean and well-maintained. The sid... lisää

We stayed here 1 night (2 rooms) the first week of May, after spending the day exploring the mansions in Newport. Check in was fast and friendly, with a great recommendation for dinner (Anthony's Seafood-wonderful food) and things to see. Rooms were comfortable, clean and well-maintained. The side door from the parking lot opens right by the elevators, which made transporting luggage much easier. Breakfast was great - spouse was very pleased that they had bacon in addition to the usual waffles, eggs, etc. Hotel was doing construction while we were there but they didn't start making noise until 9 am, which was nice (instead of 7!! at another hotel we stayed in recently). Highly recommend.

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“Dangerous Pool!!”

First the good: Betsy gave outstanding service at the front desk. She answered our questions, made helpful suggestions and even helped me print out my admission tickets to the Newport Mansions. Our room was spacious quiet and clean. Second the not-so-good: This hotel's pool has a seriously dan... lisää

First the good: Betsy gave outstanding service at the front desk. She answered our questions, made helpful suggestions and even helped me print out my admission tickets to the Newport Mansions. Our room was spacious quiet and clean. Second the not-so-good: This hotel's pool has a seriously dangerous set of stairs with a very loose railing in the shallow end, and the situation is actively injuring people. The top step is totally slippery with no grit or treads at all, leading a man to slide off of it and fall down the stairs - twisting as he did so because he was holding onto the horribly loose railing. He landed on hands and knees on the steps. Seeing what had happened to him, I was ultra careful with the first step, but what I *didn't* know was that the slanted floor at the base of the stairs ALSO had zero grit, so I fell too. I ended up twisting around with that loose railing as he had. I landed on the steps with my right hand under my right hip. Result - pulled triceps on my left arm and squashed fingers on my right hand. I told the hotel manager, but I'm not convinced that he took me seriously. This pool is an absolute liability. If someone with fragile bones or an artificial hip could break a bone and possibly even die if it rips their femoral artery. The management needs to close, drain and fix it! On a less urgent note, the breakfast is lacking. There is no bacon offered, and no scrambled eggs.

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“Be sure to be given the rate per night.”

My biggest complaint is in the booking process. I always book directly through the hotel, avoiding a third party booking service. Someone new in reservations was helping me, with a manager's backup. I was looking at the website as we discussed rates and although I asked more than once for th... lisää

My biggest complaint is in the booking process. I always book directly through the hotel, avoiding a third party booking service. Someone new in reservations was helping me, with a manager's backup. I was looking at the website as we discussed rates and although I asked more than once for the rate per night, (Tues.-Sat.) I was repeatedly given a total for the four days. I neglected to thoroughly review the confirmation. When we arrived, we realized it was graduation week for a couple of colleges so although it was before Memorial Day Weekend, Newport was busy. The rate for the first two night gradually increased but the rate per night for Friday and Saturday nights had DOUBLED to $450./night - a basic room, 2 queen beds - housekeeping, (only after calling to ask why our room hadn't been taken care of nor had we received fresh towels) was every other day and you had to ASK for fresh towels - bathroom tissue became another necessary request. The hotel was clean, as was the room. Breakfast was so-so. Lesson learned - I will never accept the cost of my stay unless I'm given the rate for each night of my stay as well as the policy re housekeeping.

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