Cambria Hotel Rapid City Near Mount Rushmore

“First room was not good. The second one was excellent.”

The first room assigned to us had quite a few issues. Spoke to Brenda at the front desk and she was extremely helpful. She found us another room and it was everything we expected from a Cambria Hotel. She did inform us the Hotel was going to be undergoing a remodel in the near future. The staff w... lisää

The first room assigned to us had quite a few issues. Spoke to Brenda at the front desk and she was extremely helpful. She found us another room and it was everything we expected from a Cambria Hotel. She did inform us the Hotel was going to be undergoing a remodel in the near future. The staff was very helpful.

vähemmän

“Definitely would stay here again”

We enjoyed our stay. We reserved for 5 nights. The rooms are nice and clean. All of the staff that we came in contact with were very friendly and helpful. *The pool was nice in good size. *The hot tub was very nice. And much bigger than the normal hotel hot tub. The outdoor patio with fire pit ... lisää

We enjoyed our stay. We reserved for 5 nights. The rooms are nice and clean. All of the staff that we came in contact with were very friendly and helpful. *The pool was nice in good size. *The hot tub was very nice. And much bigger than the normal hotel hot tub. The outdoor patio with fire pit looked really nice. But was a little too chilly to sit out. The onsite restaurant looked nice as well but unfortunately it was not open a whole lot while we were there. *ALSO HAS MOTORCYCLE covered parking and 2 outdoor rooms for bike wash! *Nice location right off the highway (But not a whole lot of traffic) Nearby gas station. Nice restaurant within walking distance. There is a power sports dealer within walking distance. Also RV dealer within walking distance. Centrally located to all tourist area.

vähemmän

“Fair”

It was a decent hotel with a few issues. Bathroom sink didn’t work - slow to drain & ended up plugged. Housekeeping cleaned bathroom one day and didn’t bother to do rest of room - that was odd. Now the staff was less then hospitable - first day check in ladies wanted to fix a printing issue... lisää

It was a decent hotel with a few issues. Bathroom sink didn’t work - slow to drain & ended up plugged. Housekeeping cleaned bathroom one day and didn’t bother to do rest of room - that was odd. Now the staff was less then hospitable - first day check in ladies wanted to fix a printing issue before actually acknowledging me or taking care of checking me in. Housekeeping - not your friendly staff. Checking out I was chatting with lady at front desk to check out and she just walked away - not even acknowledging me. She came back and said I’m not front desk lady - don’t know where she’s at - wow. She came shortly after. The fact the staff aren’t the appropriate people for the chore is okay - but maybe a training in manners would help staff acknowledging their customers.

vähemmän